HP Pavilion dv7-6c00 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide HP Notebook - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: August 2011
Document Part Number: 657628-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide HP Notebook - Page 9
... an administrator password 74 Managing a power-on password 75 Entering a power-on password 75 Using antivirus software ...75 Using firewall software ...75 Installing critical security updates ...76 Installing an optional security cable ...77 Using the fingerprint reader ...77
12 Backup and recovery ...78 Restoring the system ...79 Creating restore media ...79 Performing a system recovery ...80...
User Guide HP Notebook - Page 10
... external device is not working 90 The wireless network connection is not working 90 The optical disc tray does not open for removal of a disc 91 The computer does not detect the disc drive 92 A disc does not play ...92 The process of burning a disc does not begin, or it stops before completion 93 Contacting customer support...
User Guide HP Notebook - Page 12
... this guide:
● Power management features
Select Start > All Programs > HP Help and Support > HP Documentation.
● Instructions for the following: ◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦ Using the multimedia features of the computer
◦ Maximizing battery life
◦ Replacing or upgrading the hard drive and memory...
User Guide HP Notebook - Page 86
...: ● Host-based firewalls-Software that protects only the computer it is installed on. ● Network-based firewalls-Installed between your DSL or cable modem and your home network
to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria...
User Guide HP Notebook - Page 90
...
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that was installed at...
User Guide HP Notebook - Page 96
... BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS...
User Guide HP Notebook - Page 97
...not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download. 3. At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date...
User Guide HP Notebook - Page 100
... manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power. ● Be sure that the device, especially if it is older, is compatible with the operating system. ● Be sure that the correct drivers are installed and updated.
The wireless network connection is not working
If a wireless network connection is...
User Guide HP Notebook - Page 102
... Start > Control Panel > System and Security. 3. In the System area, clicking Device Manager. 4. In the Device Manager window, clicking the arrow next to DVD/CD-ROM drives to expand the
list to show all of the installed drives. 5. Right-clicking the optical device listing to perform the following tasks:
● Update the driver software ● Disable ● Uninstall ● Scan for hardware...
User Guide HP Notebook - Page 112
..., and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs: 1. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager. 2. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you
want to show only software for the computer you are using or to show the software for all supported models. Select Show...
User Guide HP Notebook - Page 114
...
network 21 Connection Manager 20 connector, power 10 conservation, power 48 creating a wireless connection 19 critical battery level 42, 47 critical security updates,
installing 76 CyberLink PowerDVD 39
D DC plug of external HP power
supply 100 digital card
inserting 51 removing 52 supported formats 51 Digital Media Slot, identifying 9 Disk Cleanup software 56 Disk Defragmenter software 56 drive...
User Guide HP Notebook - Page 115
... 43 high-definition devices, connecting 38, 39
hotkeys bass settings 32 description 32 display system information 32 TouchPad accent light 32 using 32
HP 3D DriveGuard 56 HP Connection Manager 20 HP Recovery Manager 80 HP USB Ethernet Adapter,
connecting 24 hubs 52
I icons
network 19 wireless 19 input power 100 installing critical security updates 76 optional security cable 77 integrated numeric...
User Guide HP Notebook - Page 116
... 66 optical drive 54 optical drive eject button, identifying 10 optical drive light, identifying 10 optical drive, identifying 10 optional external devices, using 54
P passwords
set in Setup Utility (BIOS) 73 set in Windows 73 pinching TouchPad gesture 29 pointing devices, setting preferences 25 ports external monitor 11, 37 HDMI 11, 38 Intel Wireless Display 39 USB 10, 11 VGA 37 power battery...