Toshiba Satellite P20W-CST3N01 driver and firmware
Drivers and firmware downloads for this Toshiba item
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Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 1
User's Guide
(Windows 10)
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 110 in this guide.
GMAD00441010 09/15
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 23
... 120 Install an external mouse 121 Perform a complete power cycle 121 Uninstall the touchpad driver 121 Download the latest touchpad driver........... 122 Perform a system restore 123 Adjust the touchpad properties 123 Display problems 123 Disk or storage drive problems 125 Error-checking 125 Web Camera help 126 Testing your internal Web Camera 126 Uninstall the Web Camera driver 127...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 24
... connection - How to verify TCP/IP 138
Downloading drivers and updates 139 Using Toshiba Service Station 139 Manually download and install drivers and updates 140 How to determine the correct drivers to download 140
Develop good computing habits 141 Data and system configuration backup in the Windows operating system 142
Additional help 147 If you need further assistance 147 Contacting...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 45
...external devices, Toshiba recommends setting up your software. See "Initial setup" on page 41.
After starting your computer for the first time you may want to:
❖ Connect external devices (see "Connecting an external device" on page 53)
❖ Connect an external monitor (see "Using external display devices" on page 54)
Recovering the Internal Storage Drive
Your computer includes recovery...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 49
... Started Recovering the Internal Storage Drive
49
4 Select Recovery in the left pane of the Update & security window.
The Update & security window appears.
(Sample Image) Update & security window 5 Click or touch the Get started button.
(Sample Image) Choose an option window 6 In the Choose an option window select one of the
following options: ❖ Keep my files-Removes apps and settings...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 84
...software, external hardware or services. Availability of public wireless LAN access points may be limited.
Follow the steps below to set up your Wireless connection. 1 Click or touch the Start ( ) button in the lower-left
corner of the Desktop or press the Windows ( ) key. The Start menu opens. 2 Click or touch Settings ( ) in the Start menu. 3 Select Network & Internet ( ) in the Settings window...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 105
... you when updated software, firmware, documentation or other information is available for your computer.
The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station:
1 In the Search field, type Service Station.
2 Click or touch Service Station ( ).
The Service Station...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 111
... a live external power source.
The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message.
To continue, select the appropriate option, if prompted. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 119
..." on page 44. The driver is then reinstalled automatically.
Download the latest keyboard driver
1 In your Web browser go to http://support.toshiba.com/drivers.
2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and
download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 121
... USB port on your computer.
2 If prompted, follow the on-screen instructions for installation.
NOTE
The computer may automatically download the needed driver for your mouse (Internet connection required).
Perform a complete power cycle
1 Shut down your computer, see "To Shut down your computer" on page 43.
2 Remove all accessories, and unplug all cables. This includes USB flash drives, SD Card...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 122
... Web browser go to http://support.toshiba.com/drivers.
2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and
download the touchpad driver for your computer.
NOTE
In order to determine the correct driver to download, you can look in Device Manager on your computer for the device you wish to update and make note of the device name. See "How to...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 127
... you can download the Camera application from the Windows store.
3 If the internal Web Camera works using the default camera application but does not work with your third party camera application contact the provider.
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver.
1 In the Search field, type Device Manager.
2 Click...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 131
...
3 Double-click or touch Sound, video and game controllers.
4 Right-click or touch Sound Audio driver and select Uninstall.
NOTE
❖ Do NOT select the "Delete the driver software for this device" box.
❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers.
(Sample Image) Audio driver - uninstall window
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 132
...support.toshiba.com/drivers.
2 Enter your computer's serial number. 3 Filter your search by Sound driver to find and
download the Sound driver for your computer.
NOTE
To determine which device requires a driver, follow the procedure below:
a In the Search field, type Device Manager.
b Click or touch the Device Manager application.
c Select Sound, video and game controllers.
d The various Audio...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 139
... your home network and Internet again.
If the computer still does not detect a wireless network, the driver for the network adapter may need to be removed and reinstalled. During this process, the network adapter will be removed, Windows will go through a hardware detection process, and the driver will be reinstalled automatically.
Downloading drivers and updates
Using Toshiba Service Station
The...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 140
... to reveal any warning notices that may appear.
Manually download and install drivers and updates
NOTE An Internet connection is required.
Follow the instructions below to download and install component drivers and updates from Toshiba:
1 In your Web browser go to http://support.toshiba.com/drivers.
2 Enter your computer's model and/or serial number.
3 Filter your search to specify the type...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 141
... computing habits
3 Locate the device for which you wish to update the driver. (e.g. If you want to find the touchpad driver you would look under Mice and other pointing devices.)
(Sample Image) Driver install window 4 The above example indicates the touchpad vendor's
name. This tells you that when you go to http://support.toshiba.com/drivers and enter your computer's model and/or serial...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 148
... this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.
Contacting Toshiba
Toshiba's Technical Support Web site
For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the...
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 171
... 81 Task view 82
directing display output 54
disabling touchpad 53
display troubleshooting 124
display configuration modes 60 display devices
external 54 display, external
adjusting 56 disposal information 18 disposing of your computer 77 documentation 29 downloading drivers/updates
determine correct drivers 140 manually download/install 140 Toshiba Service Station 139 drivers downloading 139
Satellite/Satellite Pro P20W-C Series Windows 10 Users Guide - Page 175
... party apps 128 uninstall/reinstall driver 127
U
updates downloading 139
USB Sleep and Charge cannot use 146
USB Wakeup function does not work 147
user password, deleting 98 user password, setting 96 using
a microphone 87 eco power plan 76 Memory card reader 89 touchpad 50 Web Camera 89 using the keyboard 61 Utilities 92
V
video projector adjusting display 56
W
warranty standard limited warranty...