HP 17-y000 driver and firmware
Related HP 17-y000 Manual Pages
Download the free PDF manual for HP 17-y000 and other HP manuals at ManualOwl.com
17-y099 - Maintenance and Service Guide - Page 2
...: 855103-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available on all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8.1 functionality. See http://www.microsoft...
17-y099 - Maintenance and Service Guide - Page 6
...-state drive holder and board 50 Optical drive connector ...52 TouchPad click board ...53 USB board ...54 Speakers ...55 Fan/heat sink assembly ...56 System board ...61 Display assembly ...64 Power button board ...73 Power connector ...74 Cable locations ...75 Top cover/keyboard ...76
7 Using Setup Utility (BIOS) in Windows 10 ...77 Starting Setup Utility (BIOS) ...77 Updating Setup Utility (BIOS...
17-y099 - Maintenance and Service Guide - Page 7
Removing the HP Recovery partition (select products only 83 9 Using HP PC Hardware Diagnostics (UEFI) ...85
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 85 10 Specifications ...87
Computer specifications ...87 43.9-cm (17.3-in) display specifications ...88 Hard drive specifications ...88 DVD±RW SuperMulti DL Drive specifications ...89 11 Power cord set requirements ...91 ...
17-y099 - Maintenance and Service Guide - Page 13
... system
Serviceability
Kensington Security Lock Preinstalled ● Windows 10 ● Windows 10 Pro ● Windows 10 Home ML ● Windows 10 Home EM/SL ● FreeDOS 2.0 ● Windows 10 Home High End ML ● Windows 10 Home High End EM/SL/China ● Windows 10 Home Value India Notebook End-user replaceable parts: ● AC adapter ● Battery ● Optical drive...
17-y099 - Maintenance and Service Guide - Page 21
...
(5)
num lock key
(6)
Integrated numeric keypad
Description
Displays system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with the esc key, action keys, or the spacebar.
Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
Execute...
17-y099 - Maintenance and Service Guide - Page 22
... Windows operating system and your computer, answers to questions, and updates to your computer.
Help and Support also provides automated troubleshooting tools and access to support.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices...
17-y099 - Maintenance and Service Guide - Page 24
... number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
16 Chapter 2 External component identification
17-y099 - Maintenance and Service Guide - Page 27
... and right speakers and cable)
(16)
WLAN module
Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo
Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo
(17)
Memory module
PC4, 17000, 2133...
17-y099 - Maintenance and Service Guide - Page 36
...
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy...
17-y099 - Maintenance and Service Guide - Page 39
... information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
Component replacement procedures
NOTE: Please read and follow the procedures described here to access and replace Customer Self-Repair parts successfully. NOTE: Details about the computer, including model, serial number, product...
17-y099 - Maintenance and Service Guide - Page 42
3. If it is necessary to replace the bracket on the rear of the optical drive, remove the Phillips PM2.0×2.5 screw (1) that secures the bracket to the drive, and then remove the bracket (2).
Reverse this procedure to reassemble and install the optical drive.
34 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
17-y099 - Maintenance and Service Guide - Page 69
... AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the optical drive (see Optical drive on page 33). 6. Remove the bottom cover (see Bottom cover on page 39).
NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
● Memory...
17-y099 - Maintenance and Service Guide - Page 85
7 Using Setup Utility (BIOS) in Windows 10
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: ...
17-y099 - Maintenance and Service Guide - Page 86
..., remove, connect, or disconnect any device, cable, or cord. NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Type support in the taskbar search box, and then select the HP Support Assistant app.
- or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for...
17-y099 - Maintenance and Service Guide - Page 88
...the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media...
17-y099 - Maintenance and Service Guide - Page 89
... you need to know before you get started
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to...
17-y099 - Maintenance and Service Guide - Page 90
... then configures the settings for the programs that were installed at the factory.
● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.
The HP Recovery partition (select products...
17-y099 - Maintenance and Service Guide - Page 91
... quickly hold down the Windows button; then select f9. 3. Select the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions.
Removing the HP Recovery partition (select products only)
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not...
17-y099 - Maintenance and Service Guide - Page 93
... to a USB device. Download the latest UEFI version 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. Download any version of UEFI for a specific product 1. Go to http://www.hp.com/support. 2. Select Get software and drivers.
Downloading HP PC Hardware...
17-y099 - Maintenance and Service Guide - Page 105
... release latch 15 BIOS determining version 77 downloading an update 78 starting the Setup Utility 77 updating 77 boot order changing 83 bottom cover illustrated 20 removing 39 buttons left TouchPad 10 optical drive eject 8 power 12 right TouchPad 10
C cable locations
removing 75 cables
illustrated 25 cables, service considerations 27 caps lock light, identifying 11
chipset, product description...