HP 3115m driver and firmware
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
..., and Recovering from Drive Failures
Introduction
This white paper explains how companies and users can reduce the risk of hard drive failures. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 3
...most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the...drive.
Read Errors
HDDs can experience issues due to read errors. In this situation, a low-level format of the drive can be performed. Refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
...
contact customer
YES
support for
replacement
Is drive recognized by the Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
.../en/support.html to download the latest BIOS for your product. See the UEFI section below to install the more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 8
... drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for information:
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp
Windows 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716
For more information
Contact HP Technical Support: http://welcome.hp...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 2
..., and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 6
... 30 Service tag ...30 Computer feet ...31 Battery ...32 SIM ...33 Display panel ...34 Webcamera module 35 WLAN module ...37 WWAN module ...39 RTC battery ...41 Hard drive ...43 Memory module ...45 Keyboard ...46 Display assembly ...49 Top cover ...53 Speakers ...55 TouchPad button board 57 System board ...58 Power connector cable 60 Fan ...61 Heat sink ...63
5 Setup Utility (BIOS) and...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 7
... the restore media 76 Changing the computer boot order 76 Backing up and recovering your information 77 Using Windows Backup and Restore 78 Using Windows system restore points 78 When to create restore points 78 Create a system restore point 79 Restore to a previous date and time 79
8 Power cord set requirements 80 Requirements for all countries...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 9
... display assemblies include 2 wireless local area network (WLAN) antenna cables Supports 16:9 wide aspect ratio Support for non-flush glass panel cover (non-PMMA) Select computer model display assemblies include 2 wireless wide area network (WWAN) antenna cables Two customer-accessible/upgradable memory module slots DDR3-1066-MHz single channel support Supports up to 4096 GB of system RAM Supports...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 15
... least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
● When the computer is off or in Hibernation, press the button to open HP QuickWeb.
● When the computer is in Microsoft Windows, press the button to open the...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 75
... menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 76
... any device, cable, or cord. 1. Windows 7-Select Start > Help and Support > Maintain.
Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update that is later than the BIOS version...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 77
... > Computer.
Windows XP-Open Windows Explorer by selecting Start > My Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS
installation...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 81
... information ● Recovering a program or driver
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup. If for...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 83
... performing a system restore: ● You can restore only the system that you have previously backed up. HP recommends that you use
HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 85
... external hard drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times
TIP: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Guidelines: ● Create system restore points using the Windows System Restore...
HP 3115m Notebook PC - Maintenance and Service Guide - Page 86
... 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Using Windows system restore points
A system...