HP CQ1000 driver and firmware
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Limited Warranty and Support Guide - Page 3
..." is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non HP-branded peripherals. All non-HP products or non HP-branded peripherals external to the HP Hardware Product - such as external storage subsystems, displays, printers, and other peripherals - are provided "AS IS" without...
Limited Warranty and Support Guide - Page 5
... informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or...
Limited Warranty and Support Guide - Page 6
... problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. In order to receive on-site support, you must: (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential...
Limited Warranty and Support Guide - Page 7
... these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP...
Limited Warranty and Support Guide - Page 8
... installation questions (how-to, first steps, and prerequisites). • Setting up and configuring the software (how-to and first steps). Excludes system
optimization, customization, and network configuration.
• Interpreting system error messages. • Isolating system problems to software usage problems. • Obtaining support pack information or updates.
Software technical support...
Limited Warranty and Support Guide - Page 11
... your computer, HP is ready to help.
Getting Started
Follow the setup poster and the Getting Started guide for help with setting up and using your computer.
See What You Can Do
There's lots of helpful information included with your computer. First look at Help on your Windows® desktop (to access it, click Start, then click Help and Support...
FreeDOS Addendum - Page 1
... system. Some hardware options ordered and delivered with this computer may not be supported under the FreeDOS operating system, nor will HP be responsible for providing driver support for such hardware. Please refer to the standard warranty document included with your computer to learn about software technical support.
A copy of the General Public License for FreeDOS can be found...
FreeDOS Addendum - Page 2
... when you start your computer with this CD in the optical drive, or when you install it to your hard drive after you have installed a licensed operating system. Some parts of the documentation included with your computer refer to hardware and software features that function only with a Microsoft® Windows® operating system.
Software Restore and Recovery
If you need to...
Getting Started Guide - Page 7
... to the Internet. ● Recover factory settings.
Getting Started (this guide)
● Learn how to use the
Help and Support
Microsoft Windows 7 operating system.
Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7.
● Find Windows 7 password information.
Windows 7 troubleshooting tools
● Troubleshoot the most
1. Click Start, click Control Panel...
Getting Started Guide - Page 9
... the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.
3. Download and install operating system updates.
a. Find out what operating system and version your computer is currently running.
(Click Start > Control Panel and double-click System. The operating system and version are shown under Windows edition.)
b. Open your internet...
Getting Started Guide - Page 10
...Support & Drivers.
d. Select Download drivers and software (and firmware), type your computer model name and number in the product field, and press Enter.
e. If necessary, select your computer model from Product search results.
f. Select your computer operating system.
g. Click Download next to each update you wish to download.
h. Follow the on-screen instructions to install each downloaded update...
Getting Started Guide - Page 11
... software preinstalled on the computer. ● The antivirus software, which is preinstalled on the computer, includes
firewall software.
Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system.
After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Check the operating system, memory...
Getting Started Guide - Page 12
...You can copy files from another computer to your new computer by using CDs or DVDs, memory sticks, and external hard drives. You can also use Windows Easy Transfer software, which is included with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to the new computer. The Easy Transfer Cable is a USB cable...
Getting Started Guide - Page 19
... network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter.
Run the wireless setup wizard:
1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center.
2. In the Network and Sharing Center window, click Set up a connection or network...
Getting Started Guide - Page 20
..., to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually.
NOTE: Always use this System...
Getting Started Guide - Page 21
... you want to install, click Next, and follow the on-screen instructions.
4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
To uninstall a program: 1. Close all software programs and folders. 2. Uninstall the damaged program:
a. Click Start, and then click Control Panel...
Getting Started Guide - Page 22
... clean the inside and outside of your computer.
Software updates
Use Windows Update to fix operating system bugs and improve performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs.
Windows Update Run Windows Update monthly to install updates.
Hard disk diagnostic
Sometimes a failing hard disk can be caught beforehand by using Hard...
Getting Started Guide - Page 24
....
System Recovery options
You should attempt a System Recovery in the following order: 1. Through the hard disk drive, from the Windows 7 Start menu. 2. Through the hard disk drive, by pressing F11 on the keyboard during system startup. 3. Through recovery media that you create. 4. Through recovery discs purchased from HP Support. To purchase recovery discs,
visit http://www.hp.com/support.
18...
Getting Started Guide - Page 27
... and software program files that were originally installed on your computer at the factory. You can create only one set of recovery media for your computer, and the media can be used only with this computer. Store the recovery media in a safe place.
NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows...
Getting Started Guide - Page 31
... happens to your computer, HP is ready to help.
Getting started
Follow the setup poster for help with setting up and using your computer.
See what you can do
There's lots of helpful information included with your computer. First look at Help on your Windows desktop (to access it, click Start, then click Help and Support). It contains more...