HP CQ58-300 driver and firmware
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 2
... (when the unit is turned on and the hard drive is reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems mimic hard drive failure, but are often caused by software issues. These include (but are not limited to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
• Install and maintain a virus protection program to prevent failures due to viruses. • Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide - Windows 8 - Page 2
... constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: July 2012
Document Part Number: 695858-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any...
User Guide - Windows 8 - Page 7
... a USB device 39 Removing a USB device ...40 Connecting a powered USB device 40 Inserting and removing a digital storage card 40 Using optical drives ...41 Inserting an optical disc ...42 Removing an optical disc 43 Sharing data and drives and accessing software 44
8 Maintaining your computer ...46 Improving performance ...46 Handling drives ...46 Replacing a hard drive ...46 Using Disk...
User Guide - Windows 8 - Page 8
...56
Installing Windows security updates 56 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 57 Using an optional security cable lock 57
10 Using Setup Utility (BIOS) and System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS...
User Guide - Windows 8 - Page 64
... or cable modem and your home network
to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
Installing software updates
HP, Microsoft Windows, and third-party software installed on your computer should...
User Guide - Windows 8 - Page 65
...9679; Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to the HP website. For U.S. support, go to...
User Guide - Windows 8 - Page 70
...drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also create a system restore point manually...
User Guide - Windows 8 - Page 74
... corner of the screen, and then select General from the PC settings screen.
4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
User Guide - Windows 8 - Page 78
...1 BIOS determining version 59 downloading an update 60 updating 59
Bluetooth device 14, 17 Bluetooth label 13 boot order
changing HP Recovery Manager 67
buttons left TouchPad 7 optical drive eject 4 power 9 right TouchPad 7 TouchPad on/off 7
C cables
USB 40 caps lock light, identifying 8 caring for your computer 52 checking audio functions 21 cleaning your computer 52 components
bottom 11 display...
User Guide - Windows 8 - Page 80
... 32 initiating 32 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 49 Disk Defragmenter 48 software updates, installing 56 speakers, identifying 3, 19 storing a battery 36 supported discs recovery 63 system information hot key 31 system recovery 66 system restore point creating 62 restoring 64
T temperature 36 testing an AC adapter 37 TouchPad
buttons 7 TouchPad...
Compaq Presario CQ58 and HP 2000 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorize - Page 97
..., connect, or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of...
Compaq Presario CQ58 and HP 2000 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorize - Page 101
... any device, cable, or cord. 1. Open your web browser. For U.S. support, go to http://www.hp.com/go/contactHP. For
worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download. 3. Click the option for software and driver downloads, type your computer model number...
Compaq Presario CQ58 and HP 2000 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorize - Page 107
... certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system...
Compaq Presario CQ58 and HP 2000 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorize - Page 111
... corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...
Compaq Presario CQ58 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only - Page 92
... the hard drive is corrupted or has been replaced. HP Recovery media you create will provide the following recovery options: ● System Recovery-Reinstalls the original operating system and the programs that were
installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications. ●...
Compaq Presario CQ58 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only - Page 96
... corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following...