HP ENVY 15-q400 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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...Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying...
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... new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide. Go to http://www.hp.com/ support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
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... you need to know before you get started
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to...
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... product details, how-to information, and more, use this table.
Resource
Contents
User Guide
● Product details for your computer
To access the latest user guide, go tohttp://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
Get started app
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▲ To access this app, click the Start...
ENVY Notebook Maintenance and Service Guide - Page 2
.... This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If...
ENVY Notebook Maintenance and Service Guide - Page 42
...001 691740-001 691739-001
Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.
To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software. 3. In the Enter a product...
ENVY Notebook Maintenance and Service Guide - Page 79
... Setup Utility (BIOS) in Windows 7
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup...
ENVY Notebook Maintenance and Service Guide - Page 80
... location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the...
ENVY Notebook Maintenance and Service Guide - Page 81
...BIOS) in Windows 8.1
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS...
ENVY Notebook Maintenance and Service Guide - Page 82
... the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.
2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update...
ENVY Notebook Maintenance and Service Guide - Page 83
9 Using Setup Utility (BIOS) in Windows 10
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: ...
ENVY Notebook Maintenance and Service Guide - Page 84
..., remove, connect, or disconnect any device, cable, or cord. NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar.
2. Click Updates, and then click Check for...
ENVY Notebook Maintenance and Service Guide - Page 87
... last restore point, but it does affect software you may have installed. For example, if you download a photo from a digital camera and then restore the computer to the state it was on the previous day, the photo remains on the computer. However, if you install photo viewing software and then restore your computer to the state it was on the...
ENVY Notebook Maintenance and Service Guide - Page 89
...screen instructions to restore your backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager...
ENVY Notebook Maintenance and Service Guide - Page 90
...Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions.
Recovering using the recovery media
1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive,
and then restart the computer. - or - Insert the recovery flash drive into a USB port on your computer, and then...
ENVY Notebook Maintenance and Service Guide - Page 94
... support, or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 84.
What you need to know before you get started
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software...
ENVY Notebook Maintenance and Service Guide - Page 95
... the computer boot order on page 87.
3. Follow the on-screen instructions.
Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.
Restore and recovery...
ENVY Notebook Maintenance and Service Guide - Page 99
... you need to know before you get started
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to...
ENVY Notebook Maintenance and Service Guide - Page 102
... Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 95. b. Hard drive c. BIOS
3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. On a tablet, press the volume down button to stop a diagnostic test.
NOTE: If you need to stop a diagnostic test on computers...
ENVY Notebook Maintenance and Service Guide - Page 103
... Drivers & Downloads. 3. In the text box, enter the product name, and then click Go.
- or - Click Find Now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...