HP ENVY 17-3000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 3
... additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2011
First Edition: November 2011
Document Part Number: 659794-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 10
... or upgrading the hard drives 49 Removing and installing the primary hard drive 49 Removing the primary hard drive 49 Installing the primary hard drive 51 Removing and inserting the secondary hard drive 54 Removing the secondary hard drive 54 Installing the secondary hard drive 56 Adding or replacing memory modules 59
7 Backup and recovery ...64 Restore ...65 Creating recovery media...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 17
... exit Sleep. You do not have to wait while updates are downloaded. ▲ To open Intel Smart Connect to enable this feature or manually adjust the settings, select Start
> All Programs > Intel > Intel Smart Connect Technology. For additional information and a list of supported applications, see the software Help.
Radiance backlight keyboard and proximity sensor
The radiance...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 21
...Support > User guides.
◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦ Replacing or upgrading the hard drive and memory modules
◦ Performing a backup and a recovery
◦ Contacting customer support
● Computer specifications
HP Notebook Reference Guide
● Power management features
To access this guide:
● Instructions...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 22
... setup ● Guidelines for posture and work habits that maximize your
comfort and decrease your risk of injury ● Electrical and mechanical safety information
HP customer support telephone numbers ● Customer support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ● Information about accessories for the computer...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 48
..., you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP helps to set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place. The following features help...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 51
... feature, see the "Setup Utility (BIOS) and System Diagnostics" chapter in the HP Notebook Reference Guide.
CAUTION: Use extreme care when making changes. Errors can prevent the computer from operating properly.
Icon
Key
f1
f2
Description
Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 60
... installing the primary hard drive
Removing the primary hard drive
1. Save your work and shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Remove external power from the computer. 4. Slide the release latch (1), and then remove the hard drive cover (2).
5. Remove the service access door. a. Remove the 6 service access door screws (1).
Replacing or upgrading...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 62
9. Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay.
Installing the primary hard drive
1. Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). 2. Connect the hard drive cable (3) to the computer.
Replacing or upgrading the hard drives 51
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 70
... are located under the service access door on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing a memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord before installing a memory module. CAUTION: Electrostatic discharge...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 75
... and restore it if necessary. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up your information ● Recovering a program or driver
64 Chapter 7 Backup and...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 76
..., click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only the software that was installed at the factory. Software not provided with this computer must be reinstalled manually. NOTE: Recovery discs have been included if...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 78
... a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager. ● HP Recovery Manager restores only software that was installed at the factory. Software not provided with this computer must be downloaded...
HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 80
...2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
Using Windows system restore points
A system...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...