HP EliteOne 800 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP EliteOne 800 Manual Pages
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HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper - Page 2
... with Windows 7 Professional x64
Name
HP EliteDesk 800 and HP ProDesk 600
HP EliteOne 800 and HP ProOne 600 (AiO models)
2013 File Sanitizer2
8.1.1.1 A
8.1.1.1 A
2013 HP Client Security Manager
8.1.0.1451 A
8.1.0.1451 A
1 - Version availability can vary by country. 2 - For the use cases outlined in the DOD 5220.22-M Supplement. Does not support Solid State Drives (SSDs). Requires Disk...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper - Page 3
... Sharing Manager CyberLink YouCam BE Evernote HP ePrint Driver4 HP My Display OSD HP Recovery Disc Creator HP Support Assistant5 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers for Microsoft Win 7 Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel USB 3.0 Driver Intel WiDi Software6 Intel Win7/8x64 Graphics Drivers Intel(R) AMT LMS_SOL for AMT...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper - Page 4
Technical white paper | Product, solution, or service
Package PDF Complete Qualcomm Atheros AR9000 Series 802.11n Wireless LAN Driver Qualcomm Atheros Bluetooth 3.0/4.0+HS Driver Realtek High Definition Audio Driver Realtek PCIE Card Reader 5249 Driver Skype Microsoft .Net 4.5 Framework Windows 7 HP Recovery Manager
4.1.36.2002 A N/A
N/A
6.0.1.6873 A N/A 5.8.0.156 A 4.5.50709 B 1.00 D
4.1.36....
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper - Page 6
... from the HP Download Facility or from the website at http://h18000.www1.hp.com/support/files/ or ftp://ftp.hp.com/pub/softpaq/. SoftPaqs provide a distribution method for driver and ROM updates and product software enhancements.
HP Software Setup
Software Setup provides easy access to all preinstalled and preloaded applications. Through Software Setup, installation of multiple software components...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper - Page 7
... the following procedure to use HP SoftPaq Download Manager to update your current platform: 1. Boot the Windows OS. 2. Open Microsoft Internet Explorer. 3. Download and install HP SoftPaq Download Manager from www.hp.com/go/sdm. 4. Launch SoftPaq Download Manager. 5. When prompted, select Show software for this model only (Figure A-1). Note Use the Check software updates for this model option to...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper - Page 8
... Guide at www.hp.com/go/sdm .
Appendix B: Q & A
Q: Are my accessories compatible with Windows 8? A: Software and hardware compatibility can be checked at the Compatibility Center for Windows 8 on Microsoft's website. Q: How can I install HP PageLift? A: Some HP software must be downloaded using the HP Store in Windows 8. The HP Store is only available when Windows 8 is installed using OS recovery...
Illustrated Parts & Service Map HP EliteOne 800 G1 All-in-One - Page 3
... user/setup password.
Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports.
USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports.
Slot Security - Disable the PCI, PCIe, and Mini Card slots.
Network Boot...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 2
... purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details. This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 5
... Windows 7 updates 10 Installing or upgrading device drivers 10 Customizing the monitor display 10 Activating and customizing the software in Windows 8 10 Activating the Windows Operating System 10 Downloading Windows 8 updates 11 Customizing the monitor display 11
3 Illustrated parts catalog 12 System parts ...12 Misc parts ...14 Keyboards and mice ...15 Mass storage devices ...15 Boards...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 19
... you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.
We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 20
...the latest support software, including support software for the operating system, from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
Customizing the monitor display
If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 21
... software that runs the computer or prevent its proper installation.
Downloading Windows 8 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.
Run Windows Update as soon as possible after you set up your computer...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 132
... BIOS, a core set of diagnostics (for memory and hard disk drive) that are
accessible only if the USB or hard disk drive versions are not detected.
Downloading HP PC Hardware Diagnostics to a USB device
1. Go to http://www.hp.com. 2. Click the Support & Drivers link. 3. Select the Drivers & Software tab. 4. Enter the product name in the text box and click Search. 5. Select your specific computer...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 134
....
● Write down the computer serial number, product ID number, and monitor serial number before calling.
● Spend time troubleshooting the problem with the service technician.
● Remove any hardware that was recently added to your system.
● Remove any software that was recently installed.
● Restore the system from the Recovery Disc Set that you created or...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 136
... and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.
To access Control Panel in Windows 7, select Start, and...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 162
... the cable.
operating correctly.
Network controller interrupt is shared with an expansion board.
Under the Computer Setup Advanced menu, change the resource settings for the board.
The network controller is defective.
Contact an authorized service provider.
Diagnostics passes, but the computer does not communicate with the network.
Cause
Solution
Network drivers are not loaded, or driver...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 163
... the network drivers using the Recovery Disc Set in Windows 7 or Windows recovery tools in Windows 8.
If necessary, download the softpaq from the web (from a different computer).
The cable is not securely connected.
Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.
The network controller is...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 167
...-ROM drive.
1. Use Device Manager to remove or uninstall the device.
To access Device Manager in Windows 7, click Start, select Control Panel, and then select Device Manager.
To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the list of applications, and then select Device Manager.
2. Restart the computer and let Windows detect the CD or DVD driver...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 175
...and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Any personal files must be restored from backups you made. See Using Windows 8 Reset on page 166.
● If the computer is unable to start, you can use the Windows recovery USB flash drive you created to recover the system. See Recovery using the Windows 8 recovery USB flash...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 193
... a memory module in the black DIMM1 socket and that it is properly seated.
1. Try a different USB key device for provisioning.
2. If the error persists, update to the latest BIOS version and ME firmware version.
3. If the error still persists, replace the system board.
1. Reboot the computer.
2. If the error persists, update to the latest BIOS version and ME firmware version.
3. If the error still...