HP Pro All-in-One 3520 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP ProtectTools Security Software,Version 6.0 User Guide - Page 11
...Can restrict access and only allow a user limited controls of some HP ProtectTools modules
NOTE: Password Manager, Smart Card Security, Face Recognition (some models) and Drive Encryption are configured using the Security Manager setup wizard. HP Professional Desktop systems do not currently support fingerprint devices.
HP ProtectTools software modules may be preinstalled, preloaded, or available...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 15
... for HP ProtectTools can be used to block unauthorized access to USB flash drives where data could be copied. It can also restrict access to CD/DVD drives, control of USB devices, network connections, etc. An administrator can also schedule when or how long drives can be accessed. An example would be a situation where outside vendors need access to company computers but...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 30
... is used to unlock the card.
1. Once the Smart Card is set up with the manufacturer's software, insert the card into the reader.
2. Click Start, click All Programs, click HP, and then click HP ProtectTools Administrative Console.
3. In the Administrative Console, click Devices, click Configure the use of the smart card, then click the Setup a Smart Card tab.
4. Ensure that Initialize the...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 42
...HP ProtectTools Security Manager, which includes the following security logon methods: ● Windows password ● Smart card...
Setup ... authentication software that ...installing a Privacy Manager Certificate
Before you can use the Privacy Manager features, you must request and install a Privacy Manager Certificate (from within Privacy Manager) using a valid e-mail address. The e-mail address...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 59
... not available on Windows Home versions)
● Creation of a personal secure drive (PSD) for protecting user data
● Data management functions, such as backing up and restoring the key hierarchy
● Support for third-party applications (such as Microsoft Outlook and Internet Explorer) for protected digital certificate operations when using the Embedded Security software
The TPM embedded...
HP ProtectTools Security Software,Version 6.0 User Guide - Page 71
..., digital certificates, and passwords. A TPM minimizes the risk that information on the computer will be compromised by physical theft or an attack by an external hacker.
trusted sender. A Trusted Contact who sends signed and/or encrypted e-mails and Microsoft Office documents.
TXT. Trusted Execution Technology. Hardware and firmware that provides security against attacks on a computer's software...
GPT Hard Disk Drives for HP Business Desktops - Page 6
... HP No direct support from HP
Storage Driver Support
Since GPT drives have capacities beyond 2.2TB, support is required through updated storage drivers. Storage driver support can be provided with certain newer operating systems' AHCI (Advanced Host Controller Interface) drivers for larger drive capacities. For improved performance, HP Desktops support GPT hard drives with storage device drivers...
Illustrated Parts & Service Map HP Pro 3520 Series All-in-One Business PC - Page 3
... user/setup password.
Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports.
USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports.
Slot Security - Disable the PCI, PCIe, and Mini Card slots.
Network Boot...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 5
... Components ...4
2 Installing and Customizing the Software ...5 Activating and customizing the software 5 Activating the Windows Operating System 5 Downloading Windows 8 updates 6 Customizing the monitor display 6
3 Serial ATA (SATA) Drive Guidelines and Features 7 SATA Hard Drives ...7 SATA Hard Drive Cables ...7 SATA Data Cable ...7 SMART ATA Drives ...8 Hard Drive Capacities ...8
4 Routine...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 7
...91 Solving Media Card Reader Problems 94 Solving Display Problems ...96 Solving Audio Problems ...101 Solving Printer Problems ...103 Solving Keyboard and Mouse Problems 105 Solving Hardware Installation Problems 107 Solving Network Problems ...109 Solving Memory Problems ...112 Solving Processor Problems ...114 Solving CD-ROM and DVD Problems 114 Solving USB Flash Drive Problems 117 Solving...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 13
.... Carefully read and follow the instructions on the screen to complete the activation. We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 14
Downloading Windows 8 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer. Run Windows Update as soon as possible after you set up your computer. 1. Point to the upper-right or lower-right corner of the Start ...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 91
....
● Write down the computer serial number, product ID number, and monitor serial number before calling.
● Spend time troubleshooting the problem with the service technician.
● Remove any hardware that was recently added to your system.
● Remove any software that was recently installed.
● Restore the system from the Recovery Disc Set that you created or...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 93
... and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.
To access Control Panel in Windows 7, select Start, and...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 119
...board were installed.
The expansion board installed is a network card (NIC) and conflicts with the embedded NIC.
Under the Computer Setup Advanced menu, change the resource settings for the board.
Network controller stops working without apparent cause.
Cause
Solution
The files containing the network drivers are corrupted.
Reinstall the network drivers using the Recovery Disc Set in Windows...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 120
... off (depending on the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the computer will not boot the operating system.
NOTE: The...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 132
... click Search. 5. Select your specific computer model. 6. Select your operating system. 7. In the Diagnostic section, click the HP UEFI Support Environment link. This link provides
additional information. - or Click the Download button and select Run. The download includes instructions (in English) on how to install the tools on the USB device. NOTE: HP diagnostic solutions are developed to test...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 134
... to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. NOTE: If you are unable to boot (start up) your computer and you cannot use the system...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 135
... files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: 1. If possible, back up all personal...
Maintenance & Service Guide HP Pro 3520 All-in-One Business PC - Page 141
... USB key device for provisioning.
2. If the error persists, update to the latest BIOS version and ME firmware version.
3. If the error still persists, replace the system board.
2217-ME Firmware Version request failure
ME firmware is not properly responding to BIOS query for version information.
1. Reboot the computer.
2. If the error persists, update to the latest BIOS version and ME firmware...