Lenovo H520e driver and firmware
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Safety and Warranty guide - Page 4
... power adapters 4 Voltage-selection switch 5 Extension cords and related devices 6 Plugs and outlets 6 External devices 6 Batteries 7 Heat and product ventilation 7 Operating environment 8 Electrical current safety information 9 Lithium battery notice 10 Modem safety information 11 Laser compliance statement 11 Power supply statement 12 Products with television tuner options installed...
Safety and Warranty guide - Page 8
...Customer Support Center or your documentation. Only use a service provider who is approved to repair your particular product. Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions...
Safety and Warranty guide - Page 28
... attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates. Some problems may be resolved with a replacement part that you install yourself called a "Customer Replaceable Unit" or "CRU." If so, the Service Provider will ship the CRU to you for you to...
Lenovo H5 Series User Guide - Page 4
...Internet 8 Wired keyboard (selected models only 9
Using Windows 8 11
Switching between the main Windows 8 interfaces 12 The Charms Bar 12 Shutting down the computer 12 Switching between apps 13 Closing an app 13 Opening other system programs 13 Windows Help and Support 13
Using the Rescue System 15
OneKey Recovery 16 Driver and Application Installation 17
Using the Software 19
Lenovo...
Lenovo H5 Series User Guide - Page 14
... Connect, then follow the steps on the screen. Test the wireless network by opening your Web browser and accessing any Web site.
Wired keyboard (selected models only)
LVT -- After entering Windows, press this key to launch the LVT (Lenovo Vantage Technology) program, Lenovo's pre-loaded Home PC software. In addition to its own functions, the LVT program...
Lenovo H5 Series User Guide - Page 22
... has completed.
Method 2: Manual Installation
In the Windows system, Select Driver and Application Installation from the Search charm. After starting the procedure, install the drivers and software manually by following the prompts.
Notes: 1. Do not install software which is already installed on the computer. 2. Make sure that the Driver and Application Installation software has been
automatically...
Lenovo H5 Series User Guide - Page 31
.... You can read the Windows Help and Support file on your computer. You can also get online help and support by clicking on one of the two links listed under More to explore.
BIOS setup utility
What is the BIOS setup utility? The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode...
Lenovo H520e Hardware Maintenance Manual - Page 3
...Control Panel on the Windows 8 operating system 34 Troubleshooting procedure 34 Troubleshooting 35
Audio problems 35 CD problems 37 DVD problems 38 Intermittent problems 39 Hard disk drive problems 39 Keyboard, mouse, or pointing device problems 40 Monitor problems 42 Networking problems 43 Option problems 46 Performance and lockup problems . . . . . 47 Printer problems 49 Serial port...
Lenovo H520e Hardware Maintenance Manual - Page 34
...on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions
30 Lenovo H520e Hardware Maintenance...
Lenovo H520e Hardware Maintenance Manual - Page 35
... false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see "BIOS levels" on page 97.
Use the following procedure to help determine the cause of a problem: 1. Power-off the computer and all external devices. 2. Check all cables and power cords. 3. Set all display controls to the middle position. 4. Power-on...
Lenovo H520e Hardware Maintenance Manual - Page 39
...; "Networking problems" on page 43 • "Option problems" on page 46 • "Performance and lockup problems" on page 47 • "Printer problems" on page 49 • "Serial port problems" on page 49 • "Software problems" on page 50 • "USB problems" on page 51
Audio problems
Select your symptom from the following list: • "No audio in Windows" on...
Lenovo H520e Hardware Maintenance Manual - Page 40
... page 30.
No audio in DOS applications or games
Symptom: No audio in DOS applications or games
Actions: • Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster
emulation. Refer to the documentation that comes with the application or game for instructions on setting sound-card settings.
36 Lenovo H520e Hardware Maintenance Manual
Lenovo H520e Hardware Maintenance Manual - Page 48
... for the necessary networking software.
The adapter stops working for no apparent reason Symptom: The adapter stops working for no apparent reason.
Action: The network driver files may be corrupt or missing. Update the driver by referring to the "Solution" description for the procedure to make sure that the correct device driver is installed.
44 Lenovo H520e Hardware Maintenance Manual
Lenovo H520e Hardware Maintenance Manual - Page 50
.... • You have not loosened other installed options or cables. • If the option is an adapter, you have provided enough hardware resources for the adapter to function
correctly. See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter.
46 Lenovo H520e Hardware Maintenance Manual
Lenovo H520e Hardware Maintenance Manual - Page 51
... on before the computer
is turned on. For more information, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly.
If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Solution Center" on page 51 for instructions). If you need technical assistance, see "Lenovo Support Web site" on...
Lenovo H520e Hardware Maintenance Manual - Page 53
... USB connector on the computer.
Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and other software that came with the printer are correctly installed. 2. You have assigned the printer port correctly in your operating system, application program, or BIOS settings. For more information about BIOS settings, see Chapter 6 "Using the Setup Utility...
Lenovo H520e Hardware Maintenance Manual - Page 54
... supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.) - The software is designed to operate on your computer. - Other software works on your computer. - The software you are using works correctly on another computer. • If you received any error messages while using the software program, see the...
Lenovo H520e Hardware Maintenance Manual - Page 55
... page 51 for instructions). If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see "Lenovo Support Web site" on page 30.
Diagnostics
The diagnostic program is used to test hardware components of your computer. The diagnostic program can also report operating-system-controlled settings that interfere with the...
Lenovo H520e Hardware Maintenance Manual - Page 102
.... See "Exiting the Setup Utility program"
on page 57.
To update (flash) the BIOS from a disc on other operating systems, do the following: 1. Turn off your computer. 2. Repeatedly press and release F12 when turning on the computer. When the Startup Device Menu window opens, release F12. 3. From the Startup Device Menu window, select the desired optical drive as the startup device. Then, insert...
Lenovo H520e Hardware Maintenance Manual - Page 103
... the instructions for updating (flashing) the BIOS from your operating system. 4. Print these instructions. This is very important because these instructions will not be displayed on the screen after the download begins. 5. Follow the printed instructions to download, extract, and install the update.
Recovering from a POST and BIOS update failure
If the power to your computer is interrupted...