Toshiba Portege WT20 driver and firmware
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Portege WT20-B Series Windows 8.1 User's Guide - Page 1
Portégé® WT20-B Series
User's Guide
If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 105 in this guide.
...
Portege WT20-B Series Windows 8.1 User's Guide - Page 20
... external devices 41 Adding memory 42 Recovering the Internal Storage Drive 42 Creating recovery media 43 Restoring from recovery media 45 Refresh your PC (with user's data 47 Reset your PC 49 Installing drivers and applications 52 Connecting an external device 53 Using external display devices 53 Selecting video cables 54 Connecting an HDMI-compatible
television or display device 54...
Portege WT20-B Series Windows 8.1 User's Guide - Page 39
...turn off the power again until the operating system has loaded completely.
NOTE
The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions.
Registering your device with Toshiba
Product registration is...
Portege WT20-B Series Windows 8.1 User's Guide - Page 47
Getting Started Recovering the Internal Storage Drive
47
Refresh your PC (with user's data)
Using "Refresh your PC" recovers your Windows installation to an earlier state while attempting to keep your data and apps you installed from the Windows Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will...
Portege WT20-B Series Windows 8.1 User's Guide - Page 79
... make available the latest content, such as an online newspaper.
Windows Store
Although many applications will be pre-installed or built-in to your device, you will also have the ability to download many other applications with just a tap or touch.
While in the Desktop screen, locate the Windows Store ( ) icon in the taskbar.
In the...
Portege WT20-B Series Windows 8.1 User's Guide - Page 97
... to create recovery media, see "Creating recovery media" on page 43.
Service Station
The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device. The Service Station will alert you when updates are available, and you can then choose to install the updates if you...
Portege WT20-B Series Windows 8.1 User's Guide - Page 98
... device.
NOTE
You must have an Internet connection to reinstall applications.
To reinstall drivers and applications:
1 To access TOSHIBA Application Installer from the Start screen, tap/touch a blank area on the screen and begin typing Application Installer.
2 Tap/touch TOSHIBA Application Installer.
The TOSHIBA Application Installer window appears.
(Sample Image) TOSHIBA Application Installer...
Portege WT20-B Series Windows 8.1 User's Guide - Page 106
... Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down.
Data stored in the device's memory has been lost. Data stored in the device's internal storage drive may not be affected.
Always save your data even when you are using Sleep mode...
Portege WT20-B Series Windows 8.1 User's Guide - Page 108
... the problem and your level of expertise.
If Windows fails to start properly twice, the Windows Boot menu will launch. To enter the Advanced Startup options manually:
1 Swipe in from the right edge of the screen.
2 When the Windows charms appear, tap/touch the Settings ( ) charm.
3 Tap/touch Change PC Settings.
4 Tap/touch Update and recovery.
5 Tap/touch...
Portege WT20-B Series Windows 8.1 User's Guide - Page 109
... presents you with another set of options:
System Restore ❖ System Restore allows you to use a Restore point to
return the device to a state at which it was performing properly. Restore points may be created: ❖ When new hardware or software is installed ❖ Manually by the user
System Image Recovery Windows will "Recover" the Operating system using...
Portege WT20-B Series Windows 8.1 User's Guide - Page 110
... low resolution. This allows you to reset your display settings in the event they have been improperly set.
❖ Enable debugging mode
Starts Windows in an advanced troubleshooting mode
❖ Enable boot logging
Creates a file that lists all the drivers that are installed during startup
❖ Enable Safe Mode
Starts Windows with a minimal set of drivers and services. If the device starts...
Portege WT20-B Series Windows 8.1 User's Guide - Page 112
... Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources.
❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.
The tabs that appear...
Portege WT20-B Series Windows 8.1 User's Guide - Page 114
114 If Something Goes Wrong Keyboard problems
Check the power options via your Power Plans (see "Power Plans" on page 70). Have you added a device that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect...
Portege WT20-B Series Windows 8.1 User's Guide - Page 118
... in the tray.
Make sure the printer cable is firmly attached to the device and the printer.
Run the printer's self-test to check for any problem with the printer itself.
Make sure you installed the proper printer drivers as shown in the instructions that came with the printer.
You may have connected the printer while the device is on. Disable Sleep mode...
Portege WT20-B Series Windows 8.1 User's Guide - Page 120
... changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 57 for instructions.
On a regular basis, back up the information stored on your internal storage drive.
Use Windows to back up files, or the entire device, to an external hard disk. Here...
Portege WT20-B Series Windows 8.1 User's Guide - Page 121
... can easily select a previously established Control Point to 'turn back the clock,' restoring the Windows operating system to the state it was in just prior to the installation. This is much easier and more effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to undo...
Portege WT20-B Series Windows 8.1 User's Guide - Page 124
... instructions to back up your files.
For additional Help, launch the Windows Help and Support screen, and search for "back up files," see "The Windows operating system can help you" on page 111.
General tips for installing hardware and software
Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives...
Detailed Specifications for Portege WT20-B2100 - Page 1
... user upgradable, factory installed only
o TOSHIBA PC Diagnostic Tool o TOSHIBA PC Health Monitor
• Secure o Execute Disable Bit o Device Access Control o Multiple-Level Password Utilities o Trusted Platform Module v1.2
• Connect o Bluetooth Stack for Windows o Diversity Antenna o Voice-over-IP Ready Design o Wireless Communication On/Off
Storage 6
• 128GB M.2 solid state drive...
Detailed Specifications for Portege WT20-B2100 - Page 3
... the computer, and may be completed by Internet or telephone (toll charges may apply).
Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
15 Upconverter/UpconversionTechnology (Resolution+® Technology). Viewing enhancements may vary depending upon content quality and display device capability/functionality/settings...
Portege WT20-B Series Windows 8.1 Quick Start Guide - Page 8
...to complete a setup process.
For solutions to the most common problems, refer to the "If Something Goes Wrong" section of the User's Guide.
Visit Toshiba's Support Web site
Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and...