HP ENVY 15t-q100 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more. The following sections explain how to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures.
Symptoms of Hard Drive Issues
The symptoms of hard drive issues can be traced to connector issues, shock events, software issues, and more. The...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...
User Guide - Windows 8.1 - Page 2
... purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
Software terms
By installing, copying, downloading, or...
User Guide - Windows 8.1 - Page 8
... ...64 Setting Windows passwords 65 Setting Setup Utility (BIOS) passwords 65 Using the fingerprint reader (select models only 65 Using HP SimplePass (select models only 66 Registering fingerprints 66 Using your registered fingerprint to log on to Windows 66 Using Internet security software ...66 Using antivirus software ...66 Using firewall software ...67 Installing software updates ...67...
User Guide - Windows 8.1 - Page 11
... the computer hardware and software. For more information, see Getting to
know your computer on page 5 and Enjoying entertainment features on page 21. ● Update or purchase antivirus software. See Using antivirus software on page 66. ● Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up,
restoring, and recovering on page 72.
Visit the HP Apps...
User Guide - Windows 8.1 - Page 55
...specific key to perform a designated action. For commonly used shortcuts, use the Windows Basics guide.
Using the hot keys
A hot key is a combination of the fn...version is installed on your computer, see Locating software on page 5.
To launch voice navigation software:
1. From the Start screen, type dragon, and then select Dragon Notes or Dragon Assistant.
2. Follow the on-screen instructions to set...
User Guide - Windows 8.1 - Page 71
9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is ...
User Guide - Windows 8.1 - Page 77
... c, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location...
User Guide - Windows 8.1 - Page 79
... HP PC Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup...
User Guide - Windows 8.1 - Page 80
... any device, cable, or cord. 1. From the Start screen, type hp support assistant, and then select the HP Support
Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If...
User Guide - Windows 8.1 - Page 81
... a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the product name in the text box, and then click Go. 4. Select your computer model, and then select...
User Guide - Windows 8.1 - Page 82
..., and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
User Guide - Windows 8.1 - Page 84
... the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or...
User Guide - Windows 8.1 - Page 88
... Beats Audio 23
Beats Audio Control Panel 23 Beats Audio hot key 23 BIOS
determining version 69 downloading an update 70 updating 69 Bluetooth device 16, 20 Bluetooth label 15 boot order, changing HP Recovery Manager 75 bottom 15 buttons left TouchPad 10 power 12 right TouchPad 10
C caps lock light, identifying 11 caring for your computer 62 cleaning your computer 62 components
bottom 14 display...
User Guide - Windows 8.1 - Page 89
...
serial number 15 service 15 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 left control zone, identifying 10 left-edge swipe 41 lights AC adapter 6 caps lock 11 fingerprint reader 11 hard drive 7 mute 11 power 8, 11 RJ-45 (network) status 6 wireless 11 low battery level 49
M maintenance
Disk Cleanup 58 Disk Defragmenter 58 memory card reader, identifying 7 memory...
User Guide - Windows 8.1 - Page 90
... cable slot, identifying 7 security, wireless 19 serial number 15 serial number, computer 15 service labels, locating 15 setting password protection on
wakeup 47 setup of WLAN 18 Setup Utility (BIOS) passwords
65 shipping the computer 63 shutdown 52 Sleep
exiting 47 initiating 47 slots memory card reader 7 security cable 7 software Disk Cleanup 58 Disk Defragmenter 58 software updates, installing...