HP ENVY Notebook - 15-k192nr driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP ENVY Notebook - 15-k192nr Manual Pages
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html
Note: The 3D Drive Guard is not needed for SSD drives, but it does not harm or in any way damage an SSD if installed.
Firmware & Product Updates
It is important...
User Guide - Page 2
...Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying...
User Guide - Page 10
...64 Using passwords ...64 Setting Windows passwords 65 Setting Setup Utility (BIOS) passwords 65 Using the fingerprint reader ...65 Using HP SimplePass ...66 Registering fingerprints 66 Using your registered fingerprint to log on to Windows 66 Using Internet security software ...66 Using antivirus software ...66 Using firewall software ...67 Installing software updates ...67 Installing critical...
User Guide - Page 19
...DriveGuard has temporarily parked the hard drive.
NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on page 59.
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust...
User Guide - Page 20
... optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
Depending on your computer model, reads an optical disc or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and...
User Guide - Page 37
...
(8)
Memory card reader
(9)
USB 3.0 charging (powered) port
(10)
HDMI port
Description
NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the onscreen instructions.
Each USB 3.0 port connects an optional USB device, such...
User Guide - Page 79
...panel, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location...
User Guide - Page 82
... any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is...
User Guide - Page 84
..., and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
User Guide - Page 86
... the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or...
User Guide - Page 91
...Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS
determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery
Manager 75 bottom 18 buttons
left TouchPad 13 power 15 right TouchPad 13
C caps lock light, identifying 14 caring for your computer 61 cleaning your computer 61 components
bottom 17 display 12...
User Guide - Page 92
... memory card, identifying 9, 11 minimized image creating 74 minimized image recovery 74 Miracast 29 mouse, external setting preferences 30 mute light, identifying 14
N network jack, identifying 9, 10 num lock key, identifying 49
O operating environment 77 optical drive, identifying 6, 8, 24 original system recovery 74
P passwords
Setup Utility (BIOS) 65 Windows 65 ports charging (powered) 25 HDMI...
User Guide - Page 93
... of WLAN 21 Setup Utility (BIOS) passwords
65 shipping the computer 62 shutdown 56 Sleep
exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide - Page 2
... 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide - Page 93
... any device, cable, or cord.
1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide - Page 95
..., and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide - Page 97
... system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery (on Windows 8.1 models) and Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide - Page 100
... storage device. CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and programs and drivers that were installed at the factory. Software, drivers, and updates not installed at the factory must be manually...