HP PageWide Pro 477dw driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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OfficeJet Pro X and PageWide Pro Series - IT Administrators Install Guide - Page 1
... in the Start Menu 6 Hide the Scan to PC Activation Option 6 Installing on Windows Servers 6 Installing a Network Printer ...7 Potential Issues ...7 Logs ...8 Multicast Discovery ...8 Off-Subnet Devices ...8 Updating the Software to Use a New IP Address 9 Command Line Tool to Update IP Address of Installed Printer 10 Command Line Tool to Update Hostname of Installed Printer 10 Plug and Play...
OfficeJet Pro X and PageWide Pro Series - IT Administrators Install Guide - Page 2
....msi or A910x64.msi. The x86 MSI is to be installed on 32-bit versions of Windows and the x64 MSI is for 64-bit versions of Windows. The MSI will install all supporting software and will preinstall the drivers for the printer, so that the drivers will be available when the printer is connected to the PC or a network printer is installed.
Use your favorite tool...
OfficeJet Pro X and PageWide Pro Series - IT Administrators Install Guide - Page 4
... certain features in the software so that they are not installed.
For common Windows Installer properties, see the section Common Msiexec Command Line Parameters. All properties are summarized in the table MSI Property Reference.
Enterprise or Full Install
By default, the MSI will install all of the software that is available. A minimum set of software and drivers has been selected...
OfficeJet Pro X and PageWide Pro Series - IT Administrators Install Guide - Page 6
... be enabled.
On Windows Server 2008, the Windows Image Acquisition (WIA) service is not installed by default. For scanning to work, you must install the "Desktop Experience" feature. The WIA service will then be enabled by default.
On Windows Server 2008 R2, the "Desktop Experience" feature must be installed before plug and playing a USB device or installing a network printer.
OfficeJet Pro X and PageWide Pro Series - IT Administrators Install Guide - Page 15
... Discovery for more information.
Related Topics for Network Installs
Multicast Discovery Off-Subnet Devices Updating the Software to Use a New IP Address
CD Image File Descriptions
This section describes the files that are on the CD image and when they are required. This will allow an administrator to set up an image that contains only the files...
OfficeJet Pro X and PageWide Pro Series - IT Administrators Install Guide - Page 17
... versions of Windows x64 - for x64 versions of Windows Required utility files
Description Folder containing the Microsoft Live Toolbar and SmartPrint installers Installer for Product Help "Product Improvement Study" MSI, cab, and language transforms (x86 is 32 bit version, x64 is 64 bit version) HP Update MSI, cab, and language transforms Optical Character Recognition software (for scanning text...
Printing Security Best Practices: Configuring a Printer Securely in Web Jetadmin 10.4 - Page 5
... MFP Embedded Web Server (EWS), and firmware upgrades for MFPs. Refer to the MFP User Guides for more information. You can find these documents and more information by searching at hp.com.
HP Web Jetadmin is the recommended management tool for all HP network printing and digital sending products. It handles all settings recommended for best security in this...
Printing Security Best Practices: Configuring a Printer Securely in Web Jetadmin 10.4 - Page 15
... network environment. To download and install Web Jetadmin, click the following link: http://www.hp.com/go/webjetadmin Be sure to update Web Jetadmin version 10.4 or later with the latest upgrades available from HP. See the HP Web Jetadmin Update page in the Product Update, Install menu.
Note: All screenshots are from Web Jetadmin version 10.4.
Setting up HP Web Jetadmin
Follow these instructions...
User Guide - Page 13
... not appear in the wireless networks list 151 The wireless network is not functioning 151 Product software issues (Windows) ...151 Product software issues (OS X) ...153 The printer driver is not listed in the Print & Scan list 153 The product name does not appear in the product list in the Print & Scan list 153 The printer driver does not automatically set up the selected product...
User Guide - Page 47
...-and all without using a computer.
NOTE: To use these web features, the printer must be connected to the Internet (either using an Ethernet cable or wireless connection). You cannot use these web features if the printer is connected using a USB cable.
HP ePrint
HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location...
User Guide - Page 50
... you save time, control costs, and protect your investment. HP Web Jetadmin updates are periodically made available to provide support for specific product features. Visit the HP Web Jetadmin website, and click Download now.
Product security features
● Security statements ● Firewall ● Security settings ● Firmware updates
34 Chapter 3 Printer management and services
ENWW
User Guide - Page 52
... Settings
Control Panel Shortcuts Access Control Protect Stored Data
Description
Set a password to prevent unauthorized users from remotely configuring the printer or viewing printer settings from the EWS
Customize your printer by enabling or disabling features related to network connectivity, Web Services, printer functions (such as color printing), memory devices, and firmware updates...
User Guide - Page 54
... to set and maintain the printer driver and software and to diagnose and resolve printing, scanning, and connectivity problems.
Estimated Levels tab
Use the Estimated Levels tab to review cartridge levels and to order new cartridges, if needed.
HP Utility (OS X)
HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and find website support information...
User Guide - Page 128
...-solving checklist ● Information pages ● Factory-set defaults ● Cleaning routines ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Scan issues ● Fax issues ● Connectivity issues ● Wireless network issues ● Product software issues (Windows) ● Product software issues (OS X)
112 Chapter 9 Solve problems
ENWW
User Guide - Page 151
... for users in managed environments.
● Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments.
● This driver is available for download at HP Universal Print Driver .
NOTE: Download additional printer drivers from the HP Customer Support website.
Align the printhead
1. Open the control panel dashboard (swipe the dashboard tab at the top of...
User Guide - Page 152
... and update the firmware
on the product following the onscreen instructions.
NOTE: The product must be connected to a computer with internet access to upgrade firmware.
● Resend the fax.
4. Verify that the fax was set up when the product software was installed.
From the computer, in the HP program folder, run the Fax Setup Utility.
5. Verify that the telephone service supports analog fax...
User Guide - Page 167
... by the service set identifier (SSID) for your network.
c. If the window displays round-trip times, the network is working. 3. To make sure that the router or product connects to the same network that your computer connects to,
print the Network Configuration Page. For instructions, see Information pages.
Product software issues (Windows)
Problem
Solution
A printer driver for the
●...
User Guide - Page 169
... the USB or ethernet cable with a high-quality cable.
The printer driver does not automatically set up the selected product in the Print & Scan list
1. Make sure that the cables are connected correctly and the product is on. 2. Make sure that the product .GZ file is in the following hard-drive folder: Library/Printers/PPDs/
Contents/Resources. If necessary, reinstall the software...
User Guide - Page 172
... and download drivers and software, and electronic information
HP Customer Support
Get support for products used with a Mac computer
HP Customer Support
Get telephone support, free during your warranty period, for your Country/region phone numbers are on the flyer that was in the
country/region
box with your product or at HP Customer Support .
Have the product name, serial number...
User Guide - Page 203
... 100 USB configuration 16 USB storage accessories
printing from 72
V V.34 setting 137 VoIP
faxing 96 volume, adjusting 102
W warranty
product 157 Waste disposal 173 Web sites
customer support 156 HP Web Jetadmin, downloading
34 Macintosh customer support
156 Webscan 87 websites
fraud reports 57 WIA-compliant software, scanning
from 86 Windows
scanning from TWAIN or WIA software 86
wireless network...