HP Pavilion xf328 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
Related HP Pavilion xf328 Manual Pages
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HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 3
... BIOS ID using the BIOS configuration utility, or by pressing Esc during the boot process when the HP logo appears.
This manual contains service information for products with the following technology code.
Technology code JB
Product name
Pavilion ze1200/xf300 series.
Details
AMD based platform with VIA chipset and integrated graphics.
ze1000 Series Troubleshooting and Self-Repair Guide...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 4
... and Updating Software 33
Recovering the Factory Software Installation 33 Updating the Notebook BIOS ...34 Updating the Windows Drivers...34
Removing and Replacing Parts 35
Removing the Battery ...36 Removing the Hard Disk Drive...37 Removing an SDRAM Module...39 Replacing Small Parts and Accessories 41
Reference Information ...43
Password Removal Policy...43 Hewlett-Packard Display Quality...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 13
... enabled in the recording controls. • Test the audio with the e-DiagTools diagnostics- see "Using the e-DiagTools Diagnostic Tests" on page 29.
If the PC Card detection beep(s) at startup are very loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook Web site (www.hp.com/notebooks).
If...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 14
... last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
If the notebook cannot read a CD or DVD
• Make...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 16
... Computer, select the disk you want to scan, click File, Properties, and use the Tools tab.
• Run the Norton AntiVirus program. • Test the hard disk drive with the e-DiagTools diagnostics-see "Using the e-DiagTools
Diagnostic Tests" on page 29. • If necessary, format the hard disk and reinstall the original factory software-see "Recovering the
Factory Software Installation...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 18
... green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different notebook to the cable. • Click Start, Control Panel, Network and Internet Connections, Network Connections. Make sure you have the correct clients and protocols installed. • Make sure the LAN cable is Category 3, 4, or 5 for...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 19
... sure drive C is not running low on free space. • Use the memory troubleshooter in Windows Help and Support. • If you are having memory problems while running MS-DOS programs, use the application and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with the notebook. Check the HP...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 20
... one normally used for a fax machine or modem.
• Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect.
• Restart your notebook and attempt another connection.
• Download the latest modem driver from the technical support area of the HP notebook Web site (www.hp.com/notebooks).
• Run...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 22
... Hardware tab, open the Device Manager, and double-click Universal Serial Bus Controllers.
If a USB modem doesn't work properly
• See "Modem Problems" on page 21. • Make sure the modem is securely connected to the USB port. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings in Control Panel. • Disable the...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 26
... floppy disk drive is selected as the boot device-see "Changing the Boot Device"
on page 11.
Standby and Resume Problems
If the notebook takes a long time to resume after being on standby
• The notebook can take a minute or longer to resume if a network card is installed. A blinking cursor appears on the display while the system is loading...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 27
...notebook reboots when you exit the program so drivers can be loaded.
Running basic tests and documenting the results
1. In Windows, click Start, All Programs, Hewlett-Packard, Notebook, HP e-DiagTools, e- DiagTools for Windows.
2. Click Support Ticket, and then click Update. e-DiagTools creates a new support ticket. 3. When e-DiagTools displays a dialog box about restarting the notebook, close all...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 28
... support ticket, or press F3 to exit.
e-DiagTools for Windows can update the version of e-DiagTools on your notebook's hard disk. In e- DiagTools for Windows, use the e-DiagTools menu.
If you have trouble running e-DiagTools from the hard disk, you can also run it from the Recovery CD or DVD. Boot from disk 1 and select the diagnostics option.
Using the BIOS...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 31
...'s hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the
latest updates of software drivers for different operating systems.
Recovering the Factory Software Installation
You can use the Recovery CDs to reinstall the original factory software on your notebook's hard disk. You...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 32
..., HP normally provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows. • Download the latest drivers for your notebook from the HP Business Support Web site
(www.hp.com/go/bizsupport). Follow the instructions included with the drivers.
32 Reinstalling and Updating Software ze1000 Series Troubleshooting and Self-Repair Guide
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
... Recovering from Drive Failures 2 Introduction ...2 Symptoms of Hard Drive (HDD) Performance Issues 2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
... reading or writing data)
Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device".
Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by software issues. These software issues include (but are not limited to): File corruption File fragmentation...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Diagnostics?
YES
Does the drive fail the Diagnostic test?
NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test?
NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to OS,
Software, or other hardware problems...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
... more advanced diagnostics.
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostic tests, which can be installed to a USB key. Go to your product Software & Drivers download page to obtain:
http://welcome.hp.com/country/us/en/support.html
To launch the UEFI diagnostics, select the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... is important to have the latest BIOS, firmware, and driver enhancements for your computer. Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to turn off when it is unused...