HP Point of Sale rp5000 driver and firmware
Drivers and firmware downloads for this Hewlett-Packard item
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HP Client Manager 6.1 - Page 2
... for tasks such as upgrading the BIOS firmware or performing diagnostics. It's often difficult to keep track of the computer hardware deployed within the enterprise as well as the version of the operating system installed on each client computer. To help solve these problems, Hewlett-Packard Company (HP) and Altiris, Inc., have developed HP Client Manager Software 6.1 (HPCM 6.1). HPCM is...
HP Client Manager 6.1 - Page 3
.... For example, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to schedule the installation of the drivers on the client computers. HPCM will install the drivers only on those client computers that contain hardware supported by each particular driver.
SoftPaqs SoftPaqs are Web-downloadable software packages made available by HP to ensure that our...
HP Client Manager 6.1 - Page 6
... specify, such as the names of the client computers to be managed. HPCM generates and displays its reports from this database. The Altiris Console window receives its information from a Microsoft's Internet Information Services (IIS) Web server. The SoftPaq Filestore is used to store the SoftPaqs that will be installed on the client computers, such as hardware drivers and BIOS updates.
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HP Client Manager 6.1 - Page 10
Updating system software
HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on client computers. HPCM installs software that is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. The HP SoftPaq Filestore Configuration screen shown below is used to enter the path to the SoftPaq ...
HP Client Manager 6.1 - Page 13
... need on your Microsoft Windows 2000/2003 server and guide you through its installation. When you're ready to install HPCM, begin at www.altiris.com/eval. Under Free Software, select HP Client Manager Software 6.1 and follow the instructions from the Web site and the Product Guide. After the installation and during the setup process, the HP Client Manager Software Quick Start page...
HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America) - Page 6
... machine
❏ 1.800.345.1518 (United States)
■ Toll-free access to general product information
❏ 1.800.567.1616 (Canada)
■ To post questions to HP Technical Support professionals or to download software files, refer to:
❏ HP Support Forum: http://forum.HP.com ❏ Email address: support@HP.com ❏ Downloadable HP software: www.hp.com/go/bizsupport
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www...
Hardware Reference Guide (2nd Edition) - Page 28
Hardware Upgrades
To install the 5.25-inch bezel blank, align the bezel blank as shown in the following illustration and snap it into place.
Installing a 5.25-inch Bezel Blank
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Hardware Reference Guide
Getting Started (3rd Edition) - Page 6
...
HP is committed to designing products, services, and programs with improved usability and accessibility for all customers. HP products with Windows XP Professional preinstalled are designed for accessibility. These products are tested with industry-leading Assistive Technology products to ensure equal access-anytime, anywhere . . . to anyone.
Installing or Upgrading Device Drivers
When installing...
Getting Started (3rd Edition) - Page 7
... computer is running Windows XP Embedded or Windows Embedded for Point of Service, you may need to obtain new hardware drivers. Go to www.hp.com, click Driver Downloads, make sure Download drivers and software is selected, enter the product name/number, and press Enter.
Obtain the latest support software, including support software for the operating system from www.hp.com. Click Driver Downloads...
Getting Started (3rd Edition) - Page 13
... hardware that was recently added to your
system. ■ Remove any software that was recently installed. ■ Run the Restore Plus! CD.
Ä CAUTION: Running the Restore Plus! CD will erase all data on the hard drive.
✎ For sales information and warranty upgrades (HP Care Pack), call an authorized service provider or dealer.
Getting Started
www...
Getting Started (3rd Edition) - Page 16
... Reference Guide on the Documentation CD for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.
Computer appears to pause periodically.
Network driver is loaded and no network connection is established.
Establish a network connection, or use computer setup (F10) utility or Windows Device Manager* to disable the network controller...
Troubleshooting Guide (2nd Edition) - Page 3
... Support 2-2 Helpful Hints 2-3 Solving General Problems 2-5 Solving Power Supply Problems 2-8 Solving Diskette Problems 2-12 Solving Hard Drive Problems 2-15 Solving Display Problems 2-18 Solving Audio Problems 2-22 Solving Printer Problems 2-23 Solving Keyboard and Mouse Problems 2-24 Solving Hardware Installation Problems 2-26 Solving Network Problems 2-29
Troubleshooting Guide...
Troubleshooting Guide (2nd Edition) - Page 6
... Performance and Maintenance. 2. Look through the displayed icons. ❏ If icons for Configuration Record and Diagnostics for Windows are included, the Diagnostics for Windows utility is installed. ❏ If icons for Configuration Record and Diagnostics for Windows are not included, the Diagnostics for Windows utility may be loaded, but not installed.
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Troubleshooting Guide
Troubleshooting Guide (2nd Edition) - Page 7
..., click Finish to restart the computer or Cancel to exit the program. You must restart the computer to complete the installation of Diagnostics for Windows.
✎ If you want to upgrade an existing version of Diagnostics for Windows installed on the computer, visit www.hp.com/support to locate and download the latest Diagnostics for Windows SoftPaq.
Troubleshooting Guide
www.hp.com
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Troubleshooting Guide (2nd Edition) - Page 14
... Left Window File or Right Window File.
✎ Saving the configuration of the computer periodically allows the user to keep a history of the configuration. This history may be useful to your service provider if the system ever encounters a problem that needs debugging.
4. To exit Configuration Record, click File, then click Exit.
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Troubleshooting Guide
Troubleshooting Guide (2nd Edition) - Page 15
...minimizes problem resolution time, and also minimizes administration resources because less time is spent visiting a site or communicating with a user over the phone to resolve computer hardware problems when they do occur.
✎ The Remote Diagnostics Enabling Agent is pre-loaded on most computers and is available through a SoftPaq at www.hp.com/support.
Troubleshooting Guide
www.hp.com
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Troubleshooting Guide (2nd Edition) - Page 16
Computer Diagnostic Features
Installing or Upgrading Remote Diagnostics Enabling Agent
To install or upgrade an existing version of Remote Diagnostics Enabling Agent, visit www.hp.com/support then locate and download the latest Remote Diagnostics Enabling Agent SoftPaq.
Running Remote Diagnostics Enabling Agent
1. Click the Remote Diagnostics icon located in the Control Panel.
✎ The Remote ...
Troubleshooting Guide (2nd Edition) - Page 21
... Hardware Reference Guide on the Documentation CD for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.
Computer appears to pause periodically.
Network driver is loaded and no network connection is established.
Establish a network connection, or use Computer Setup or Windows Device Manager* to disable the network controller.
*You...
Troubleshooting Guide (2nd Edition) - Page 46
... the cable and device at the other end are operating correctly.
Under the Computer Setup Advanced menu, change the resource settings for the board.
Contact an authorized service provider.
Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.
Make sure the correct network client and protocol is installed.
Select the Network icon...
Desktop Management Guide (2nd Edition) - Page 15
...only memory). By establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the ROM, you may:
■ Order an upgraded ROMPaq diskette from HP.
■ Download the latest ROMPaq images from HP driver and support...