ZyXEL ENC driver and firmware
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User Guide - Page 3
... on setting up your software.
Note: It is recommended you use the web configurator to configure the ENC. • Supporting Disc
Refer to the included CD for support documents. • ZyXEL Web Site
Please refer to www.zyxel.com for additional support documentation and product certifications.
User Guide Feedback
Help us help you. Send all User Guide-related comments, questions or...
User Guide - Page 4
... steps you took to solve it.
Disclaimer
Graphics in this book may differ slightly from the product due to differences in operating systems, operating system versions, or if you installed updated firmware/software for your device. Every effort has been made to ensure that the information in this manual is accurate.
4
ENC User's Guide
User Guide - Page 9
...Map ...25 1.3.4 Main Window ...34 1.3.5 Right-click Menus ...34 1.3.6 Common Icons ...44 1.3.7 Working with Tables ...45
Chapter 2 Tutorials ...47
2.1 Acknowledge Device Events ...47 2.2 Firmware Upgrade for Multiple Devices 48 2.3 Configuration Backup for Multiple Devices 53 2.4 Configuration Restore to a Device ...55 2.5 Script Distribution to Multiple Devices 58 2.6 ENC Backup and Performing...
User Guide - Page 10
... 4.1.4 Table View ...99 4.1.5 Graph View ...100
4.2 Firmware Upgrade ...100 4.2.1 Firmware List ...101 4.2.2 Uploading Firmware to the ENC 102 4.2.3 Schedule List ...102 4.2.4 Creating or Editing a...ENC 112 4.4.3 Backup Schedule List ...114 4.4.4 Creating or Editing a Backup Schedule List 115 4.4.5 Update Schedule List ...116 4.4.6 Creating or Editing an Update... Action ...131
10
ENC User's Guide
User Guide - Page 14
....8 Lose Connection Problems ...346 10.9 Syslog Problems ...347 10.10 Configuration Backup Problems 347 10.11 Other Problem ...347
Appendix A Product Specifications 349
Appendix B IP Addresses and Subnetting 351
Appendix C Pop-up Windows, JavaScript and Java Permissions 361
Appendix D Open Software Announcements 371
Appendix E Legal Information...381
Index ...383
14
ENC User's Guide
User Guide - Page 17
...: This User's Guide shows example ENC Web Configurator screens. Available screens
and fields vary depending on the managed device's model and firmware version.
1.1 Web Configurator Requirements
In order to use the Web Configurator, you must • Use Firefox 3.0 or later, or Internet Explorer 7 or later • Allow pop-up windows (blocked by default in Windows XP Service Pack 2) •...
User Guide - Page 21
....
Browse the currently selected device's MIB tree and get or set MIB object values.
Firmware Upgrade Firmware List Schedule List
Script Distribution
Add firmware files that the ENC can upload to managed devices.
Schedule the ENC to upload firmware files to managed devices.
Create and maintain batch files of commands that you can apply to managed devices.
Update/Backup
Configuration File List...
User Guide - Page 36
... network.
Copy Device
Click this to duplicate the device configuration in order to give it to a similar device in another network.
Events Viewer
Click this to view events about this device. See Section 5.1 on page 123.
Configuration
If you click Script Distribution, Configuration Backup/Update, or Firmware Upgrade function from the right-click menu, the main screen shows the related setting...
User Guide - Page 48
... the OTV will update automatically. The event icon should be gone. Figure 35 Refresh OTV
2.2 Firmware Upgrade for Multiple Devices
The ENC allows you to upload one firmware file to multiple devices. This tutorial shows you an example including the following:
• group devices of the same model (optional) • download a firmware file and upload it to the ENC • upgrade firmware •...
User Guide - Page 50
...) and enter the firmware version and description for the file. Click OK. Note: Prepare the file first on the computer you are using to access the ENC. You can download ZyXEL device firmware files from www.zyxel.com. You need to uncompress the zip file and then only upload the *.bin file to the ENC.
8 The firmware file displays in the summary...
User Guide - Page 53
Chapter 2 Tutorials 15 Wait a while until firmware upgrade is completed (Success displays in the Status field).
See Chapter 10 on page 343 for how to troubleshoot if it fails.
2.3 Configuration Backup for Multiple Devices
The ENC allows you to back up remote devices according to a schedule. This tutorial shows you an example including the following: • create a new...
User Guide - Page 87
... on.
Free Disk Space
This field displays the available disk space in the computer where the ENC is installed.
Memory (Free/ This field displays the available and total amount of memory the computer has allocated
Total)
for the ENC.
Port Used
This field displays the TCP and UDP ports the ENC currently uses for the services.
System Settings
License Version
This field displays whether you...
User Guide - Page 101
...> Firmware Upgrade to list the firmware files uploaded to the ENC. Figure 68 Configuration > Firmware Upgrade
The following table describes the labels in this screen.
Table 28 Configuration > Firmware Upgrade
LABEL
DESCRIPTION
Device Model
To only display firmware for a specific model, select the model here and click Retrieve.
Firmware Version
To only display firmware of a specific version...
User Guide - Page 102
... to the ENC
Click Configuration > Firmware Upgrade > Add to display the screen for uploading firmware files to the ENC. To upload firmware, first download the firmware, unzip it, and store it on your computer. Figure 69 Configuration > Firmware Upgrade > Add
The following table describes the labels in this screen.
Table 29 Configuration > Firmware Upgrade > Add
LABEL
DESCRIPTION
Firmware File...
User Guide - Page 103
... Fail, or Partial Success.
Update Time
This is the date and time the schedule has for upgrading device firmware.
Device Model
This field displays the name of the device model for which the schedule has the ENC upgrade firmware.
Firmware Version
This field displays the version of the firmware file.
Total Device
This is the number of devices the ENC will upgrade the firmware according to the...
User Guide - Page 125
....
Firmware Upgrade Succeeded
Firmware upload was successful.
Script Execution Failed
Failed to execute the script.
Script Execution Succeeded
The script was successfully executed.
SNMP Traps
These events are about device traps received by the ENC.
Authentication Failure
The ENC failed to access a managed device because of a wrong community setting.
Cold Start
The device was powered on...
User Guide - Page 153
...update the MAC table.
Port
This field displays the number of a port the MAC entry is related.
MAC Address
This field displays a MAC address which indicates you can access the host through the port.
Status
This field displays how this MAC entry was added.
6.2.8 Inventory Device Details - Wireless
Use this screen to view the wireless settings of the selected device which supports the wireless...
User Guide - Page 240
....
Table 117 IP Surveillance Dashboard
LABEL
DESCRIPTION
Device
The Device window displays the switches categorized by type. Green indicates the device is online and working normally. Red indicates the device is offline.
The switches supported at time of writing are shown below:
• Access Switch: GS2200-24P (Version 3.9 and later firmware) switches • Aggregate Switch: MGS-3712/MGS...
User Guide - Page 328
... the list.
Name
Time Version
This displays the name of an existing configuration file of the ENC. Click this name to download the file to the computer where you are using to access the ENC.
This field displays the date and time of backup of the configuration file.
This displays the software version of the ENC when the configuration file was...
User Guide - Page 343
... requirements. See the quick start guide for more information.
2 Close all programs before the installation. 3 Remove any previous versions of the ENC software from your computer. See the Quick Start Guide
for information on how to do this. 4 Stop PostgreSQL before the ENC installation if it has been installed in the same computer. 5 Re-install the ENC. 6 If the problem still persists, contact...