Dell OptiPlex 3020 driver and firmware
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Dell OptiPlex 3020 Statement of Volatility - Page 2
... CMOS information
Removing the on board Coin Cell battery
Ethernet
MT-U13 256 bytes in non-volatile
No
N/A
Controller
Embedded Efuse
SFF-U13
memory, which stores driver information and the system MAC address.
REALTEK
RTL8151GD
TPM
MT- U21 4K bytes non-volatile memory
No
N/A
ST33ZP24AR
28PVSP
SFF-U23
located in the TPM module.
Hard drive(s)
User
Non Volatile magnetic...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 2
...™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook®...players. The Bluetooth® word mark is a registered trademark and owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a registered trademark of Wireless Ethernet...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 3
... Card...13 Installing the Expansion Card...14 Memory Module Guidelines...15 Removing the Memory...15 Installing the Memory...15 Removing the Coin-Cell Battery...15 Installing the Coin-Cell Battery...16 Removing the Hard Drive...16 Installing the Hard Drive...17 Removing the Optical Drive...17 Installing the Optical Drive...18 Removing the Speaker...18 Installing the Speaker...18 Removing the Power...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 4
... the I/O Panel...24 Installing the I/O Panel...26 System Board Components...27 Removing the System Board...28 Installing the System Board...30
3 System Setup...31
Boot Sequence...31 Navigation Keys...31 System Setup Options...32 Updating the BIOS ...40
Clearing Forgotten Password...41 Clearing CMOS...41 System and Setup Password...41 Assigning a System Password and Setup Password 42 Deleting or...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 5
...avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
5
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 6
... network cables from the computer. 4. Disconnect your computer and all attached devices from their electrical outlets. 5. Press and hold the power button while the computer is unplugged to ground the system board. 6. Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 9
...-blade screwdriver • Phillips screwdriver • Small plastic scribe
System Overview
The figure below displays the inside view of the Mini Tower after the base cover has been removed. The call outs show the names and the layout of the components inside the computer.
Inside view
1. hard drive 2. expansion card 3. intrusion switch 4. power supply unit
9
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 11
3. Lift the cover upward to a 45-degree angle and remove it from the computer.
Installing the Cover
1. Place the cover on the computer. 2. Slide the computer cover towards the front of the chassis until it is fully engaged. 3. Tighten the thumbscrew in clockwise direction to secure the computer cover. 4. Follow the procedures in After Working Inside Your Computer.
11
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 12
... assembly 3. Perform the following steps as shown in the illustration: a) Press the intrusion-switch cable [1]. b) Disconnect the intrusion-switch cable from the system board [2]. c) Slide the intrusion switch toward the bottom of the chassis and remove it from the computer
Installing the Intrusion Switch
1. Insert the intrusion-switch into the chassis rear and slide it...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 40
... Displays the system event log and allows you to clear the log.
• Clear Log
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
1. Re-start the computer. 2. Go to dell.com/support. 3. Enter the Service...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 41
... to save the file on your computer. 12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Clearing Forgotten Password
The system's software security features include a system password and a setup password. The password jumper disables any password(s) currently in use. There are 3-pins for the password reset jumper.
1. Follow the procedures in...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 43
... and power-on the computer. 7. Power-off the computer and disconnect the power cable from the electrical outlet. 8. Remove the cover. 9. Replace the PSWD jumper on the system board. 10. Install the cover. 11. Follow the procedures in After Working on Your Computer. 12. Power-on the computer. 13. Go to the system setup, and assign a new system or setup password. See Setting up a System Password...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 49
... the problem.
Hard-disk drive configuration error
The hard drive failed initialization.
Hard-disk drive The hard drive failed initialization. controller failure
Hard-disk drive failure
The hard drive failed initialization.
Hard-disk drive read failure
The hard drive failed initialization.
Invalid configuration informationplease run SETUP program
The computer configuration information does...
Dell OptiPlex 3020-Mini Tower Owners Manual - Page 50
... of memory recorded in the computer configuration information does not match the memory installed in the computer.
Memory tests terminated by keystroke
A keystroke interrupted the memory test.
No boot device available
The computer cannot find the floppy disk or hard drive.
No boot sector on The computer configuration information in System Setup may be incorrect. hard-disk drive
No timer...
Dell OptiPlex 3020-Small Form Factor Owners Manual - Page 4
... Processor...29 Installing the Processor...30 Removing the Intrusion Switch...30 Installing the Intrusion Switch...30 System Board Components...31 Removing the System Board...32 Installing the System Board...34
3 System Setup...35
Boot Sequence...35 Navigation Keys...35 System Setup Options...36 Updating the BIOS ...44 Clearing Forgotten Password...45 Clearing CMOS...45 System and Setup Password...
Dell OptiPlex 3020-Small Form Factor Owners Manual - Page 44
... Displays the system event log and allows you to clear the log.
• Clear Log
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
1. Re-start the computer. 2. Go to dell.com/support. 3. Enter the Service...
Dell OptiPlex 3020-Small Form Factor Owners Manual - Page 45
... to save the file on your computer. 12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Clearing Forgotten Password
The system's software security features include a system password and a setup password. The password jumper disables any password(s) currently in use. There are 3-pins for the password reset jumper.
1. Follow the procedures in...
Dell OptiPlex 3020-Small Form Factor Owners Manual - Page 47
... and power-on the computer. 7. Power-off the computer and disconnect the power cable from the electrical outlet. 8. Remove the cover. 9. Replace the PSWD jumper on the system board. 10. Install the cover. 11. Follow the procedures in After Working on Your Computer. 12. Power-on the computer. 13. Go to the system setup, and assign a new system or setup password. See Setting up a System Password...
Dell OptiPlex 3020-Small Form Factor Owners Manual - Page 53
... the problem.
Hard-disk drive configuration error
The hard drive failed initialization.
Hard-disk drive The hard drive failed initialization. controller failure
Hard-disk drive failure
The hard drive failed initialization.
Hard-disk drive read failure
The hard drive failed initialization.
Invalid configuration informationplease run SETUP program
The computer configuration information does...
Dell OptiPlex 3020-Small Form Factor Owners Manual - Page 54
... of memory recorded in the computer configuration information does not match the memory installed in the computer.
Memory tests terminated by keystroke
A keystroke interrupted the memory test.
No boot device available
The computer cannot find the floppy disk or hard drive.
No boot sector on The computer configuration information in System Setup may be incorrect. hard-disk drive
No timer...