Western Digital My Book Duo driver and firmware
Drivers and firmware downloads for this Western Digital item
Related Western Digital My Book Duo Manual Pages
Download the free PDF manual for Western Digital My Book Duo and other Western Digital manuals at ManualOwl.com
User Manual - Page 2
... at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product. Registration-Register your WD product to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by keyword, phrase, or answer ID. Installation-Get online...
User Manual - Page 4
MY BOOK DUO USER MANUAL
6 Locking and Unlocking the Device 47
Password Protecting the Device 47 Unlocking the Device 49
With the WD Security or WD Drive Utilities Software 49 With the WD SmartWare Software 50 With the WD Drive Unlock Utility 50 Changing Your Password 51 Turning Off the Device Lock Feature 53
7 Managing and Customizing the Device 54
Checking Device Health 54 Erasing the...
User Manual - Page 7
... supported Windows operating systems. The device drives can also be easily reformatted for supported Mac OS X operating systems.
Ultra-reliable with WD Red™ drives-Your My Book Duo device has WD Red drives inside. These drives are designed and tested for reliability and optimal performance in small RAID environments.
User serviceable enclosure-Ready to upgrade your drives to expand storage...
User Manual - Page 9
... install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.
Device Drive Format
Your My Book Duo device drives are preformatted as a single NTFS partition for compatibility with all supported Windows operating systems. If you want to use the device with a Mac computer...
User Manual - Page 14
...for the installation to complete:
MY BOOK DUO USER MANUAL
7. When the installation completes, click Finish to exit the WD Apps Setup Wizard:
8. Depending on your selections: Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 5 on page 10 and "Managing and Customizing the Device" on page 54). Installing the WD Security...
User Manual - Page 71
... My Book Duo device. Also, both drives must be new, and have the same capacity for RAID configurations. Using any other hard drive or mixed drive capacities voids the warranty for your My Book Duo device.
Using the WD Quick View Icon
After you have installed the WD SmartWare software, the WD Quick View icon displays in the system tray portion of the Windows...
User Manual - Page 86
...a Mac
The My Book Duo device drives are formatted as single NTFS partitions for compatibility with updated Windows operating systems. To use the device on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the device drives to single HFS+J partitions.
This chapter includes the following topics: Reformatting the Device Drives Restoring the WD Software and Disk Image...
User Manual - Page 87
... or support organization
Frequently Asked Questions
Q: Why is the drive not recognized under My Computer or on the computer desktop?
A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 3.0 external storage product. The drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are...
User Manual - Page 89
MY BOOK DUO USER MANUAL
1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect the device to your computer. Note: The SES Driver is installed automatically when you install the WD software. This appendix includes the following topics...
User Manual - Page 90
MY BOOK DUO USER MANUAL
3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update:
Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver
Installing the Driver Manually
If your computer is not connected to the Internet, install the driver manually:
1. On the ...
User Manual - Page 93
MY BOOK DUO USER MANUAL
2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software:
3. Click Browse my computer for driver software.
4. Browse to Computer, double-click the My Book Duo device, double-click the Extras folder, and select WD SES Device Driver:
INSTALLING THE SES DRIVER - 88
User Manual - Page 102
..., 93
WD
service 91, 93
Store, link 32 WD Apps Setup Wizard 8 WD Drive Utilities software
Drive Erase dialog 56 screen 10 Sleep Timer dialog 65 WD Quick View icon 66 WD Security software
Change Security dialog 51, 53
screen 10
Set Security dialog 10, 47
WD SmartWare Pro upgrade screen 11 WD SmartWare software
Backup tab displays 17, 25...
User Manual - Page 2
... at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product. Registration-Register your WD product to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by keyword, phrase, or answer ID. Installation-Get online...
User Manual - Page 4
... the Device with a Mac 71
Reformatting the Device Drives 71 Restoring the WD Software and Disk Image 71
10 Troubleshooting 72
Installing, Partitioning, and Formatting the Drive 72 Frequently Asked Questions 72
A Installing the SES Driver 74
Installing on Windows Vista Computers 74 Installing the Driver Automatically 74 Installing the Driver Manually 75
Installing on Windows 7 and Windows...
User Manual - Page 7
... supported Windows operating systems. The device drives can also be easily reformatted for supported Mac OS X operating systems.
Ultra-reliable with WD Red™ drives-Your My Book Duo device has WD Red drives inside. These drives are designed and tested for reliability and optimal performance in small RAID environments.
User serviceable enclosure-Ready to upgrade your drives to expand storage...
User Manual - Page 9
... install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.
Device Drive Format
Your My Book Duo device drives are preformatted as a single NTFS partition for compatibility with all supported Windows operating systems. If you want to use the device with a Mac computer...
User Manual - Page 14
...MY BOOK DUO USER MANUAL
7. When the installation completes, click Finish to exit the WD Apps Setup Wizard:
8. Depending on your selections:
Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 5 on page 10 and "Managing and Customizing the Device" on page 47).
If your computer is connected to the Internet, installing the...
User Manual - Page 77
... or support organization
Frequently Asked Questions
Q: Why is the drive not recognized under My Computer or on the computer desktop?
A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 3.0 external storage product. The drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are...
User Manual - Page 79
MY BOOK DUO USER MANUAL
1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect the device to your computer. Note: The SES Driver is installed automatically when you install the WD software. This appendix includes the following topics...
User Manual - Page 80
MY BOOK DUO USER MANUAL
3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update:
Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver
Installing the Driver Manually
If your computer is not connected to the Internet, install the driver manually:
1. On the ...