Western Digital My Passport Ultra Metal driver and firmware
Drivers and firmware downloads for this Western Digital item
Related Western Digital My Passport Ultra Metal Manual Pages
Download the free PDF manual for Western Digital My Passport Ultra Metal and other Western Digital manuals at ManualOwl.com
User Manual - Page 2
... at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product. Registration-Register your WD product to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by keyword, phrase, or answer ID. Installation-Get online...
User Manual - Page 4
... the Drive with a Mac Computer 66
Reformatting the Drive 66 Restoring the WD Software and Disk Image 66
10 Troubleshooting 67
Frequently Asked Questions 67 Installing, Partitioning, and Formatting the Drive 68
A Installing the SES Driver 69
Installing on Windows Vista Computers 69 Installing the Driver Automatically 69 Installing the Driver Manually 70
Installing on Windows 7 and Windows...
User Manual - Page 7
... firmware, and product documentation and information, go to http://support.wd.com/downloads.
Kit Contents
As shown in Figure 1, your My Passport Ultra Metal Edition drive kit includes the following:
My Passport Ultra Metal Edition premium storage drive, with the WD Drive Utilities, WD Security, and WD SmartWare software plus the WD Smartware Pro software upgrade
USB 3.0 cable
Quick Install Guide...
User Manual - Page 8
... configuration and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.
Disk Drive Format
Your My Passport Ultra Metal Edition drive is formatted as a single NTFS partition for compatibility with...
User Manual - Page 12
6. Wait for the installation to complete:
MY PASSPORT ULTRA METAL EDITION USER MANUAL
7. When the installation completes, click Finish to exit the WD Apps Setup Wizard:
8. Depending on your selections: Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 4 on page 8 and "Managing and Customizing the Drive" on page 51). ...
User Manual - Page 71
... My Passport drive for use on Mac computers, go to http://support.wd.com and see Knowledge Base answer ID 7 for information about downloading and restoring the Mac versions of the WD Drive Utilities and WD Security software and disk image on your My Passport drive. The WD SmartWare software is not available for Mac computers with this model My Passport drive.
USING THE DRIVE WITH A MAC COMPUTER...
User Manual - Page 73
MY PASSPORT ULTRA METAL EDITION USER MANUAL
Installing, Partitioning, and Formatting the Drive
How to
Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista Download software, utilities, firmware updates, and drivers for WD products (from the Downloads Library) Format a WD external hard drive in FAT32* (...
User Manual - Page 74
MY PASSPORT ULTRA METAL EDITION USER MANUAL
1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. Note: The SES Driver is installed automatically when you install the WD software. This ...
User Manual - Page 75
MY PASSPORT ULTRA METAL EDITION USER MANUAL
3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update:
Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver
Installing the Driver Manually
If your computer is not connected to the Internet, install the driver ...
User Manual - Page 2
... at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product. Registration-Register your WD product to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by keyword, phrase, or Answer ID. Installation-Get online...
User Manual - Page 4
MY PASSPORT ULTRA METAL EDITION USER MANUAL
6 Managing and Customizing the Software 26
Checking for Software Updates 26 Configuring Your Cloud Service Account 27 Uninstalling the WD Software 28
7 Using the Drive with a Mac Computer 29
Reformatting the Drive 29 Restoring the WD Software and Disk Image 29
8 Troubleshooting 30
Installing, Partitioning, and Formatting the Drive 30 Frequently ...
User Manual - Page 6
... latest software, firmware, and product documentation and information, go to http://support.wd.com/downloads.
Kit Contents
As shown in Figure 1, your My Passport Ultra Metal Edition drive kit includes the following:
My Passport Ultra Metal Edition portable hard drive, with the WD Backup, WD Drive Utilities™, and WD Quick View software
USB 3.0 cable
Quick Install Guide
Optional Accessories...
User Manual - Page 7
... and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update or App Store.
Disk Drive Format
Your My Passport Ultra Metal Edition drive is formatted as a single NTFS partition for compatibility with...
User Manual - Page 30
MY PASSPORT ULTRA METAL EDITION USER MANUAL
16 Managing and Customizing the Software This chapter includes the following topics:
Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software
Checking for Software Updates
If an update is available, follow the on-screen download and installation instructions:
Software WD Drive Utilities
Procedure
1 Open the ...
User Manual - Page 34
... or support organization
Frequently Asked Questions
Q: Why is the drive not recognized under My Computer or on the computer desktop? A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers
are installed before connecting your WD USB 3.0 external storage product. The drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are...
User Manual - Page 36
MY PASSPORT ULTRA USER MANUAL
A1 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware pop-up wizard from displaying every time you connect your My Passport drive to your computer. Note: The SES Driver is installed automatically when you install the WD software. This appendix includes ...
User Manual - Page 37
MY PASSPORT ULTRA USER MANUAL
2. On the Insert the disc... dialog, select the I don't have the disc... option and click Next:
3. Windows displays the Update Driver Software... screen:
4. On the Update Driver Software... screen:
IF your computer is . . . THEN . . .
Connected to the Internet,
Select the Search automatically... option. Windows automatically:
Connects to Windows Update
Finds, ...
User Manual - Page 38
MY PASSPORT ULTRA USER MANUAL
IF your computer is . . .
Not connected to the Internet,
THEN . . .
Select the Browse my computer... option, browse to Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder c. Select WD SES Device Driver d. Click Next:
5. When the installation completes, click Close.
Installing on Windows 7 and Windows 8 Computers
After connecting ...
User Manual - Page 39
MY PASSPORT ULTRA USER MANUAL
2. On the Computer Management screen, under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software:
3. On the Update Driver Software screen, click Browse my computer for driver software:
INSTALLING THE SES DRIVER - 35
User Manual - Page 40
MY PASSPORT ULTRA USER MANUAL
4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver:
5. Click Next. 6. When the installation completes, click Close.
INSTALLING THE SES DRIVER - 36