Western Digital My Passport SSD driver and firmware
Drivers and firmware downloads for this Western Digital item
Related Western Digital My Passport SSD Manual Pages
Download the free PDF manual for Western Digital My Passport SSD and other Western Digital manuals at ManualOwl.com
User Manual - Page 2
...://support.wdc.com and choose from these topics:
▪ Downloads - Download software and updates for your WD product ▪ Registration - Register your WD product to get the latest updates and special offers at
http://register.wdc.com. You can also register using WD Discovery software. ▪ Warranty & RMA Services - Get warranty, product replacement (RMA), RMA status, and data recovery...
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... Five Invalid Passwords 19 Registering the Drive...20 Restoring the WD Software 20
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7 Managing and Customizing the Software 21
Configuring Your Cloud Service Account 21 Uninstalling the WD Software 22
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8 WD Discovery 23
Installing WD Discovery 23 Using WD Discovery...24 Devices Tab...24 Apps Tab...24 Available Apps...24
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9 Using the Drive with a Mac Computer 26...
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... from your system onto your My Passport SSD drive.
Password Protection - The WD Security™ software helps keep your content private and safe. Just activate password protection and set your own personalized password.
Reimagined Design - The bold, vibrant design of the My Passport SSD drive is sure to stop you in your tracks. It is portable storage reimagined and gives you the...
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...
As shown in figure 1, your My Passport SSD drive kit includes the following:
Figure 1: My Passport SSD Portable Hard Drive Kit Components
▪ My Passport SSD portable hard drive, with WD Discovery software (includes WD Backup, WD Security and WD Drive Utilities)
▪ USB 3.1 Type-C cable ▪ Type-C to A adapter ▪ Quick install guide
Optional Accessories
For information about...
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...For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.
Disk Drive Format
Your My Passport SSD drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac OS X operating systems. To use...
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... Drive
Getting Started with the WD Software
1. For Windows, run WD Discovery.exe to install WD software to help you get a backup plan, set drive security and modify drive settings. If you don't have internet connectivity, please install WD Backup™, WD Security™ and WD Drive Utilities™ from the WD Software Offline Installers > For Windows folder.
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Connecting the Drive and Getting Started
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help set drive security and modify drive settings. If you don't have internet connectivity, please install WD Security™ and WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder.
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....)
Password-protected device that is locked,
No writable partition message. In this case, first use either the WD Security or the WD Drive Utilities software to unlock the drive. Then reselect it.
3. The initial/default configuration of the backup settings on the Setup Complete dialog is for hourly backups of everything in the Windows Users folder for your computer...
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... software to remember your password for the selected drive on this computer. 8. Click Set Password to save your password.
After creating a password, the drive remains unlocked for as long as you continue your current work session. Then the My Passport SSD software:
▪ Locks the drive when you shut down your computer or disconnect your drive. Sleep mode locks the drive if power to the USB port...
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... computer, starting either the My Passport SSD or WD Drive Utilities software displays the Unlock Drive dialog:
This happens either:
▪ Automatically if you only have the one locked My Passport SSD drive connected to your computer
▪ When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have more than one supported drive connected to your computer...
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... Retype your new password in the Verify Password box. d. Type a hint to help remember your new password in the Password Hint box. e. Select or clear the Enable auto unlock for this computer... check box to signify whether you want the My Passport SSD software to remember your new password for the selected drive on this computer. f. Click Update Security Settings.
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... Apps > WD Security.
2. If you have more than one supported drive connected to your computer, select the one with the password that you want to remove to display the Edit security settings dialog.
3. On the Edit security settings dialog, the Remove password option is selected by default: a. Type your password in the Password box. b. Click Update Security Settings.
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User Manual - Page 22
...; Sleep Timer-Reduces power to your drive during extended periods of inactivity to conserve power and extend the life of the drive.
▪ Drive Erase-Erase all of the data on the drive, including your password if you have set one.
▪ About-See the installed software version, check for software updates, and register your drive to receive free technical support during the warranty period...
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... cache before device removal.
▪ Mac users can simply drag the drive icon to the trash before disconnecting it.
Erasing the Drive
Note:
Erasing your drive also deletes the WD software and all of the support files and utilities. You can download these to restore your My Passport SSD drive to its original configuration after erasing the drive.
The My Passport SSD drive provides two...
User Manual - Page 24
... accept the risk and activate the Erase Drive button.
d. Click Erase Drive.
Go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software on your My Passport SSD drive.
Note:
Erasing your drive also removes your password. If you used a password to protect your drive, you will need to re-create it...
User Manual - Page 25
... need to remove and reinstall the WD software on your computer, or move the drive to another computer and install the software there, you will need to restore the WD software on your drive. To do this, after you have erased or reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer ID 7.
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... Using WD Discovery Devices Tab Apps Tab Available Apps
Installing WD Discovery
The WD Discovery application can be installed from your drive. 1. Double-click WD Discovery.exe. 2. Click Install Now. 3. Install application updates as needed. The WD Discovery screen displays a list of connected devices, update messages, and a link for registering your drive.
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...; Notification of software and firmware updates for registered drives ▪ Support services are available
Devices Tab
The Devices tab displays the list of drives, and volumes on the drives, connected to your system. Entries include the device name, drive letter, capacity, product name, and percentage of free space remaining. Clicking once on a drive listing opens a file explorer window.
Apps...
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... the WD Software
After you have reformatted your My Passport SSD drive for use on Mac computers, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the Mac versions of the WD Drive Utilities and WD Security software on your My Passport SSD drive. The WD Backup software is not available for Mac computers.
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... or support organization
Frequently Asked Questions
Why is the drive not recognized under My Computer or on the computer desktop?
If your system has a USB 3.1, USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 3.1 external storage product. The drive is not recognized correctly unless USB 3.1, USB 3.0 or USB 2.0 root hub and host controller...